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Bassett Furniture
549 Boston Post Road, Orange, Connecticut, United States
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About the Bassett Furniture
Bassett Furniture, located at 549 Boston Post Road in Orange, Connecticut, is a premier furniture and home goods store offering custom furniture and beautiful finishing touches for your home. Since 2011, Bassett Home Furnishings Orange has been helping customers bring their design dreams to life with a wide selection of handcrafted American BenchMade, Contemporary, Modern, and more styles. With a custom design center featuring hundreds of fabrics, you're sure to find the perfect pieces to complement your home.
At Bassett Home Furnishings Orange, you can meet with one of our local designers to get started on your next design project. Our friendly design consultants offer expert guidance to help you find just the right touch for your home. Whether you know exactly what you want or need help getting started, our talented consultants are here to assist you every step of the way.
You can book a virtual or in-store appointment for personalized assistance, or simply drop in to browse our selection. Our team can even come to your home to help with measurements, space planning, and understanding your style. Visit Bassett Home Furnishings Orange today to discover quality home furnishings and turn your style into reality.
Photos of Bassett Furniture
549 Boston Post Rd, Orange, CT 06477, United States
Opening hours of Bassett Furniture
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Bassett Furniture
"Received less than stellar service at the Orange showroom. The salesperson was overbearing and not very friendly. Had to walk out as a result. Disappointing, considering I was ready to purchase a beautiful piece off the floor."
"I work in sales , and honestly they need to do a bit of training here. I was definitely profiled. I was in casual clothing ready to get a sectional. Money to spend . Just compare it to that scene in Pretty Woman where Julia Roberts’ character walks into the boutique."
"My table paint start to peel first month.. one person came and paint that tiny areas. But in a while it was everywhere.. even i bought a protection plan its not about it. There was something wrong in production process. But the big main problem is customer service.i have been waiting for months to someone talk to me about it. I went store and wrote to customercare!! Still waiting... I used a basic online bought cheap table for 8 years, and i never had a problem..just decided to upgrade it with a well known brand... DON'T WASTE YOUR MONEY!!!"
"We ordered a sectional from Basset 3 years ago and had nothing but issues from day 1. The couch was damaged on delivery, after waiting months for it to arrive they convince you to keep it and assure you someone will come out to fix it. What they don't tell you is that the lead time on receiving any parts, fabric, etc that they might need is over 120 days. If you reject the couch at delivery, do not expect an expedited re-delivery, its the same wait time all over again (currently at 18 weeks +). Any time you call in because their cheaply made furniture breaks, do not expect to see any results for 120+ days. They also don't always ship the part to your home, so it gets shipped to the store.. if the store sees an issue with the new part (which happened to us), then you have to wait an additional 120 days! We used to love Basset brand and the majority of our furniture is Basset but I can assure you that the quality from 10 years ago was miles above the junk that they are pushing out of their doors right now. Save yourself the headache, aggravation, and time... buy your furniture from somewhere else!"
"Horrible experience with salesperson Mary Domingue-King! It was my first time shopping at Bassett. I requested to make changes to my order twice within a week, once to change from a sofa to a sectional, and the second to request she remove additions she suggested which were too costly. She was pushy and downright rude and disrespectful, even laughing at me while I explained the reason we wanted to make the second change. I really wanted the furniture but ended up cancelling my order due to her very poor customer service. Avoid this store!!"
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