Stickley Furniture | Mattress
270 Federal Road, Brookfield, Connecticut, United States
About the Stickley Furniture | Mattress
Stickley Furniture | Mattress is a reputable furniture and home goods store located at 270 Federal Road in Brookfield, Connecticut. Offering a wide selection of high-quality furniture and mattresses, this institution is the go-to destination for those looking to furnish their homes with timeless pieces that are both stylish and durable. With a focus on craftsmanship and attention to detail, Stickley Furniture | Mattress prides itself on providing customers with top-notch products that will enhance any living space. Visit the store today to explore their extensive collection and find the perfect pieces to create the home of your dreams.
Photos of Stickley Furniture | Mattress
270 Federal Rd, Brookfield, CT 06804, United States
Opening hours of Stickley Furniture | Mattress
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews of Stickley Furniture | Mattress
"Buyer Beware!!! We ordered a table from Stickley Audi-Brookfield, our salesperson was Leslie & she assured us a number of times that we could cancel the order anytime we changed our minds & in fact told us that we didn't have to take receipt of the table upon delivery if we found it unstable. We ultimately canceled the order (it was not yet shipped) & the woman I spoke with called me back to confirm that Leslie had confirmed to her that she did advise us we could cancel. Then they charged my account. I called to advise the order was cancelled & was told by the gentleman that "we would owe nothing" & he would take care of it. Today I get a call from Leslie insisting that she never said we could cancel - I told her this was not only disingenuous, it was absolutely dishonest & appears to be an attempt to cover herself for not following company protocols (which is not my problem). I spoke w/the manager who attempted to tell me it was a "miscommunication" & refused to hear that it was actually dishonesty on the part of her salesperson and we are not in the habit of being called liars. They want a 25% re-stocking fee & are refusing to acknowledge that the salesperson lied to us in her assurance that we could cancel the table and even refuse delivery. Despite their assertions, this is NOT an honest or reputable company and I would absolutely NOT consider conducting any business with them at all. I have filed a formal complaint w/corporate (it must be delivered via e-mail only - no phone number) & have disputed the charge w/our credit issuer. It is extremely disheartening to find out that you've done business with dishonest people and have to defend yourself against their lies. I suggest that everyone take Notice. -Judi Gearhart-Soto"
"We wanted to recognize Julie Scosta at the Brookfield CT Stickley store for her outstanding customer service with her assistance for our new living room furniture purchase. Her knowledge, patience, attention to detail, listening skills, and suggestions made our time spent with her a pleasurable and successful shopping experience. We highly recommend working with Julie regarding your furniture and decor needs!"
"Stickley has beautiful, well crafted furniture but, as is with most furniture stores lately, the wait for our furniture was far longer than we expected. However, once it had all arrived, we love every piece we chose for our new home. The great patience of our saleswoman, Leslie Haber, went far in easing our concerns as we waited for our everything to arrive at our house. She is lovely, understands what the client likes and helped find just the right pieces for us to purchase. Thanks, Leslie, for taking such good care of us."
"Julie Scosta is an amazing designer who I worked with for several months designing our new home. Our home being in another state! We were able to order with her and it was delivered to our new home. She listened to the ideas of the look and feel, of the spaces, I was going for. With only having a floor plan, she was able to map the furniture on the computer allowing us to see how pieces fit. I highly recommended Julie!"
"Ten years ago we visited the Stickley Furniture in Westchester NY. We met a very knowledgeable and REAL saleswoman (listened to what we requested), Georgine. Unfortunately, we did not make a purchase at the time. Many years later, when we were ready to make a few purchases, we thought of Stickley again. When we tried to find their store hours, we came across the new location in CT that was closer. Upon entering the store we were pleasantly surprised to see Georgine, as if it was fate! She sold us a few pieces that made real sense for our family. She is knowledgeable, friendly, prompt and has great work ethics. I have received my furniture before the original promised date. The entire process was seamless. The material used are of great quality, workmanship is well done and the service is fantastic!"
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