Pool-It
503 New York 17M, Middletown, New York, United States
About the Pool-It
Pool-It is a reputable general contractor located at 503 New York 17M in Middletown, New York. Specializing in pool construction and maintenance, Pool-It offers top-quality services to residential and commercial clients in the area. With a team of skilled professionals and a commitment to excellence, Pool-It ensures that every project is completed to the highest standards. Whether you are looking to build a new pool or need repairs and renovations, Pool-It is the trusted choice for all your pool needs in Middletown, New York.
Photos of Pool-It
503 NY-17M, Middletown, NY 10940, United States
Opening hours of Pool-It
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Pool-It
"Outstanding service I just moved to the area and Never had a pool And they gave me step by step instructions on turn my dark green pool into a lovely crystal clear blue pool.They gave me the correct supplies and I will be a customer for life and will recommend them to everyone. For ex their competitor sold me a 20 foot hose I have a 27 foot pool so obviously 20 feet was not long enough. Pool it corrected that situation. Also I want to shout out George you have great customer service sir"
"I have been going to this business for a number of years . They have replaced a liner that was installed by another pool business in the area.They came and installed it on date and time promised … they did an outstanding job. Had an issue with pool filter motor and George again came to the rescue. I use his pool closing kit and every year the cover comes off and we have beautiful crystal clear water. This summer my water was blue but looked a little off took it to George wrote out what I needed and instructions on how to treat pool… followed his directions and my pool water was amazing!!! I highly recommend this pool store for ALL your pool needs. Thanks George and staff for years of great customer care… it is appreciated"
"The owner of Pool it and his assistant Mike are simply AMAZING! I brought a kayak pool from them in April of this year, not only did he give us an excellent price but he came and installed it in a timely and excellent matter, but he made sure we learned how to work with the pool and maintain it. Our water heater came with a manufacturers defect and he ensured that I got a new one within days! I have a child with Autism who’s passion in life is the water, therefore, it meant the world to me that the owner came personally to help us! They have been supportive, attentive to our needs and wonderful to do business with. His assistant Mike, always goes beyond his call of duty! While his store is small, it has everything imaginable for a pool at reasonable prices. I would highly recommend them without reservations!"
"Went in today for them to test some water from my pool. The bald man, George, was extremely rude, unprofessional, and disrespectful. After testing my water, he told me I needed 5 bags of shock. I asked him to print a summary of the results (like they usually do) and he responded “I can’t.” and walked away to help the next guest. After he was done, I asked him again if it was possible to print it and he said “Oh my God. I told you I’m not printing it.” I said “is the printer broken” to which he responded “yeah but I don’t have to explain myself to you, you’re a kid” (im a 21 year old woman.) He then proceeded to come from behind the counter as I was walking out and follow me yelling “you and your family dont come back here”. If you like being treated with respect, please do not come here."
"Absolutely Awful! After all the leg work- never showed up OR called to say " couldn't come out" etc. I called multiple times and verified they would be doing my pool. Gave deposit information. Said they would charge day of. When I called to ask for updates and when the trucks of water and workers would be arriving I was told. "Yes they are coming, but other things came up. So would be there later." Huh? Doesn't your receptionist input the jobs scheduled? Apparently not!!! So it is 5:30pm on the day the pool was supposed to be serviced and nothing!!! No phone call -nothing. Very unprofessional. I am utterly at a loss for words. What made it worse is that I gave card information for deposit! So immediately had to call bank and have them flag any charges from the company. When I called other pool companies I was told " oh no... you definitely don't want to work with George. They are very unreliable. It's a shame because he used to be really good". Wow!!! You live and learn. Please be wary. George seemed like a stand-up guy. Salt of the earth type- but please be wary. Unprofessional and frankly dishonest. Never speaks to people. The workers at his store will say "George is not in right now" or " I'll give him the message" . He will NEVER return your call. His receptionist Patty is not to blame -poor thing. Works for a horrible boss that makes her the scapegoat. You live and learn!!"
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