Life Time

"Please do not try to mislead any customer!!! Lifetime was intentionally misleading me and silently charging me the membership fee. At the beginning, when I said I just wanna purchase the membership for one month, they did not mention that I need to cancel 30 days before I can end the membership, and I was only told "we only charge per month, very flexible." With that, they have been silently charing me for two months (no email, text, or anything as receipt or notification), until I accidentally found it when I was reviewing my credit card transaction. I called the customer service to try to resolve this issue and their response was very disappointing. I feel this is intentional cheating, and I would like to give 0 or negative start if I could."

"The place is decent, mostly a daycare during the day but my biggest issue is the staff. One personal trainer specifically named Dan is very disrespectful on multiple occasions. Recently, I had my phone and AirPods on a machine while I went to fill up water and come right back in less than a minute but when I was back my phone was missing. Dan had moves it away to another machine. When I retrieved it after looking for a minute, Dan stared at me in the most aggressive unwelcoming way. I have been here for 4 years now and never seen an employee this rude. He had no right touching my stuff and I was gone for less than a minute. Been thinking of a new gym privately owned instead of this."

"I love life time; It’s hours are great, their trainers are amazing, & their facility is just as amazing… I love their GTX classes and the amount of classes they offer makes the price worth it; if you don’t use the classes much it’s still worth it if you go during non peak hours. Their guest passes are a bit strict, however it makes sense since they have a lot of members. I have a shake every morning (almond butter is my favorite)."

"I didn’t want to write this review, but I feel compelled to. I’ve never had this problem at other gyms. However, many of the over 65 male members here have zero care or self awareness when it comes to nudity in the locker rooms. We all have to change, but it’s not uncommon to see someone entirely naked begin using the sink next to you while you’re blow drying your hair in front of a mirror. The other day for no good reason one threw his leg atop the sink counter with his genitalia on full display. I witnessed another older man practically dancing around exposing himself for over several minutes. Paying $379 a month and having this as part of the “gym experience” is becoming annoying. It’s disturbing because this gym has several children’s activities. I wouldn’t want my child being exposed to this. (I will remove this review if there is any solution put forth)"

"Nice gym. Excellent tennis and pickleball courts. Solid selection of treadmills, weight machines, and free weights. Locker rooms are clean, staff is nice, and they have some nice amenities like hydro massage chairs, a food court, and chiropractors and masseuses, among other things. It's currently $279 per month though, which is quite expensive. Of course, the more you use the facilities, the more you get your money's worth. Plus, there aren't many other gyms available in white plains. You can also pause your membership for $15 per month, which is nice."