Goldfish Swim School - Yorktown Heights

"While my son is really enjoying his time, his progress is not trackable. He has new instructors every week. I do not see a connection between the feedback from the instructors of different weeks."

"I wish they do renovation at this facility, the concrete floor inside of the pool looks horrible. The trainers are not enthusiastic and most of the time seem they don’t know what they are doing. At least at babies lessons. The only instructor I would recommend is Yuna, she is passionate and knowledgeable."

"Goldfish swim school, Yorktown Heights is the worst place to send your child. It is a waste of your money. Your child learns nothing. Every year there in a change in management. Swimming instructors change very frequently without notification to the parents. These new instructor don’t know what they’re doing and have to read the manual throughout the 30 mins lesson that’s shared with 4 others kids. Not to mention each child has 7 mins to swim. My son almost drown and no one did anything. They didn’t even check to make sure he was okay. Notified management about the situation was a waste of time. There response was there’s nothing they can do about it. They are very unprofessional and needs management training. They refuse to give me there names and titles. After posting a review highlighting the situation is when they listen to my concerns. You will be risking your child’s life if you send them there."

"Please think and rethink before taking your kids to Goldfish. My daughter took group lessons last year. For somehow, she stayed with the same instructor for the first few lessons and then all of sudden, the teacher left because she needed to go back to school. It upset her really badly and didn't want to get into the water, then instead of comforting and calm her down, the manager (I think) just threw her into the water without saying anything while she was crying so hard!!! After that accident, my daughter is scared of water and refuses to learn swimming at all!! They charge money automatically from your card, so we have money stuck there for a month of lessons that we didn't take at all!! After that, I talked with my daughter for months trying to let her try to learn swimming again and now she feels okay to do so if stays with the same instructor. Now, they offer private lessons and we would like to take it and use the money on the profile for private lessons. I don't understand why they don't allow that and can't come up with one single excuse for them! This organization doesn't care about your kids and their "policies" are ridiculous, including the 30 day notice, so be careful!!"

"My Daughter's favorite activity. She has learned so much in the time that she has been there. Would highly recommend. The instructor in our sessions is also great with all the kids. She is getting so comfortable in the water."