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Sabrina Pools & Hot Tubs
2182 Boston Turnpike, Coventry, Connecticut, United States
About the Sabrina Pools & Hot Tubs
Sabrina Pools & Hot Tubs is a trusted general contractor located at 2182 Boston Turnpike in Coventry, Connecticut. We specialize in the installation, maintenance, and repair of pools and hot tubs, offering top-quality products and expert craftsmanship. Our team of experienced professionals is dedicated to providing exceptional service and creating beautiful outdoor spaces for our clients to enjoy. Whether you're looking to upgrade your existing pool or hot tub, or are interested in a new installation, Sabrina Pools & Hot Tubs is the perfect choice for all your aquatic needs. Visit us today and let us help you turn your backyard into a relaxing oasis.
Photos of Sabrina Pools & Hot Tubs
2182 Boston Turnpike, Coventry, CT 06238, United States
Reviews of Sabrina Pools & Hot Tubs
"we ordered our hot tub in october and have not heard anything back from the owners, very unhappy as it has been a couple months since we've been told we would get our hot tub."
"Jonathan and his team are very responsive and knowledgeable. They installed our inground pool in 2020 without any issues. We have them open and close the pool each year - highly recommend!"
"was having problems with my pool they were unresponsive. i had to take care of it myself. but the technicians are great. it is their management is very poor. will never use them again"
"Sabrina is a great outfit that is going through growing pains. With Jon as the new owner, I believe in 2020, he hasn't had it easy with supply shortages and other related issues. However, Jon is a good family man and dedicated to his trade. His knowledge is exceptional. I have been disappointed with some of the negative reviews that people have left over the last two years. It's too bad that people don't give a small business the benefits of doubt under the difficult circumstances. Any construction ongoing during this current predicament is going to be many things but not smooth at all. As a homeowner trying to do my own projects, I understand that obtaining supplies and support is no simple matter. Most businesses are short of help these days. Wages are through the roof. Supplies are astronomically more expensive and acquisition difficult. We love our Sabrina pool. Though it wasn't as fast being completed as we would have liked we are confident that our choice of Sabrina Pools was the best possible option. If it hadn't been for the fact that Sabrina manufactures their own fiberglass pool walls, we might have experienced a longer process."
"UPDATE as of 1/21/23: We have not seen nor spoken with anyone from Sabrina since their meaningless response to this post. Our hole in the ground is exactly the same. Through our lawyer, they requested $1500 more dollars, because they claimed that the damage was not covered by the warranty, which we paid and they cashed in October 2022. It is now January 2023 and they have not made any effort to contact us or repair the damage that occurred from their negligence. This company has zero compassion or care for their customers and will not hesitate to dump and run. We still have boxes that they dumped in our yard and their equipment. Apparently, it would cost more to fix the damage that they created than the money they would make. If you are hard-working, middle-class people who can't afford to pay more money to fix the mistakes that companies like this make, stay far, far away from Sabrina Pools. Our contract was signed in April 2021, after we initially spoke with them and agreed to work with them in 2020. Our pool is still not finished and our backyard has been torn up with rocks and broken concrete since October 2021. (See below) We literally are working with a lawyer now to hopefully recoup something from this nightmare. We have been very pleasant and patient with them and have had tons of messages not returned, been told many different stories on when it should be completed, which never came true, and basically ignored for almost a year. We initially went with Sabrina pools, due to the many positive reviews that they had, but the vast majority of those positive reviews were with the past owner. Hoping that they will follow through on their end of the bargain, because as of right now, they are not abiding by the contract they signed. Maybe they are only prioritizing the jobs that make them more money, who knows? That’s what it seems like to us. So very disappointed in this whole experience."
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