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Wholesome Pool and Spa
178 State Street, North Haven, Connecticut, United States
About the Wholesome Pool and Spa
Wholesome Pool and Spa is a reputable general contractor and store located at 178 State Street in North Haven, Connecticut, United States. Our institution specializes in providing high-quality products and services for all your pool and spa needs. From installation and maintenance to repair and accessories, we offer a wide range of solutions to ensure your pool and spa are always in top condition. Our experienced team is dedicated to providing exceptional customer service and expert advice to help you create the perfect oasis in your backyard. Visit Wholesome Pool and Spa today for all your pool and spa needs.
Photos of Wholesome Pool and Spa
178 State St, North Haven, CT 06473, United States
Opening hours of Wholesome Pool and Spa
Monday:
Day off
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Wholesome Pool and Spa
"Rich Kelly was our technician. He was prompt, knowledgeable, professional and courteous. Our pool is crystal clear."
"I had an awful experience. I was told the service technician would be at my house between 12-3 pm. We arranged for someone to be at the house for when the tech arrived. Nobody showed up, so when I called at 4:15 to find out what happened, the woman “Lisa” had nothing but attitude and hung up on me when I said I would need to cancel because I cannot wait. I was nothing but respectful. No apology except to say “he must be running late, it’s hot out”. Awful experience and I would stay away."
"Scheduled an appointment to service my pool because the surface had lot of debris. Appointment was confirmed for Monday, but they changed it to Tuesday. The service manager came to clean my pool unannounced and started pumping water out of my pool into my garden, destroying the gardening. I was charged for two hours of service plus medicine and my pool is still dirty. When I called in to speak to the manager I was connected with a service associate. They told me that they always use the customers vacuum and they show up unannounced because I automatically gave them permission when I made the Appointment. No one mentioned anything like that to me. I specifically asked them to call me before charging the card thats on file because I need to change it. They didn’t do that either. When I asked them to share the Invoice of the service , they sent a picture of it. Is this the way to run a business? Make sure you explain the entire process to the customers so that they know what they are getting themselves into. Never using their services again, horrible!!"
"Great people over here! Tested my Spa levels & had the right chemicals I've been using...Pristine Blue changed names but I can still get from these guys! Will be back monthly for my water tests & other family members will continue to go there too! You're in good hands!"
"While Nick and Leah have been super nice, I’ve had a lot of frustration with the communication and the whole process. My pool was supposed to be done contractually by 6/30/22. It is 8/29 and it is still not done. They extended the date to 8/30 again and it looks nowhere near close. All the materials are in so it’s not a matter of that, it’s been labor on their end. I’ve expressed my frustration several times and while they’ve been nice they are not showing action in trying to complete it. I didn’t schedule a vacation this year thinking I would enjoy my pool but obviously I was very very wrong. Communication has also not been the best they say they’ll show up and then they never do. Or I have to call ask ask them when they are coming out again. They should be updating me without me having to constantly ask them. They’ve also held up my other backyard projects and I’ve expressed this concern as well. Part of me feels bad even writing this review because they are so nice but I also want people to know what they are getting into."
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