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Luxgen Pools and Spas LLC
27 Leffert Road, Trumbull, Connecticut, United States
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About the Luxgen Pools and Spas LLC
Luxgen Pools and Spas LLC, located at 27 Leffert Road in Trumbull, Connecticut, is a premier general contractor specializing in custom inground swimming pools and spas. With a focus on luxury and artistry, our team of expert designers and installers will transform your backyard into a beautiful outdoor oasis. We offer a wide range of options, including Trilogy inground fiberglass pools, lap pools, infinity pools, vanishing edge pools, and custom spas, all designed to fit your unique lifestyle and preferences. Our hydro-therapy spas provide relaxation, pain relief, and improved sleep, while our custom features such as dancing waters, mosaics, and soothing lights enhance your outdoor living space. Serving Fairfield County since 1980, Luxgen Pools and Spas is known for our superior customer service and high-quality workmanship. Contact us today to create your own personal oasis in Fairfield County, CT.
Photos of Luxgen Pools and Spas LLC
27 Leffert Rd, Trumbull, CT 06611, United States
Opening hours of Luxgen Pools and Spas LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of Luxgen Pools and Spas LLC
"John and his team transformed our backyard into a quality award winning backyard oasis. He not only listened to our needs and wants but paid attention to the details and went above and beyond our expectations. Highly recommend him and his team to anyone looking for a pool/spa or anything in your backyard. You won't be disappointed."
"John and his crew did excellent work at my home. Thorough and neat conscientious work!"
"John has helped me several times with problems our older pool has had over the past few years, He has gone above and beyond to make repairs that left unresolved could have been disastrous for our pool. He is extremely knowledgeable and patient when it comes to explaining issues and solutions. John and his staff respond to calls in a timely manner and are very reliable. Luxgen Pools are a pleasure to work with and I highly recommend them!"
"I purchased a house in 2009 with an inground pool. I spent many years fighting with it getting the chemicals right and never seemed to get the job done correctly. I began working with John from Luxgen in 2011-2012. John knows his stuff and was able to help me not only maintain my pool but when it was time Luxgen was able to help me make the real changes I wanted. In the course of just a few days John and his team were able to install a new filtration system with salt generator, multi speed pump and heater all tied together with an automation controller that actually works with my Amazon Alexa. The best part is they were able to relocate the equipment into a spare yard so I didn’t have to look at it every day. Since the upgrade my pool has never been anything but crystal clear, not once. I highly recommend John for any of your pool needs."
"We found Luxgen Pools & Spas at a local home show and was very impressed with the owner, (John) by his candid and honest replies to numerous questions. A few months later after reviewing other fiberglass pool installers. We purchased a large pool and spa with Luxgen and true to his word, a tanning ledge was included at no fee. Our home location was a challenge but Luxgen worked through the issues including dealing with trucking delivery of the large pool. Once again, John was true to his word and "got it done" professionally and safely. The installation of the fiberglass pools, & spa was professionally handled by John and the Luxgen team. We opted for additional automation features including a custom "pirates cannon fountain" which John easily accommodated our unique water feature. Within a few months of our beautiful pool area ready to use there was a hardware and software issue with the automation equipment and John of Luxgen promptly contacted the equipment manufacturer to not only resolve and/or replace the equipment but also assure going forward warranty extensions eliminating our concerns. John is in the process of upgrading our lighting features about a year after the initial installation at no charge to us due to a lighting system factory issue. Simply said, John won't allow us to accept less than perfect equipment. That's just not Luxgen's way, which is a great attitude from a business owner like John. As a customer, I'd rather have a responsive, responsible contractor who insist on perfection rather than "just live with it" type responses. Our initial winter cover didn't fit perfectly and John is in the process of having a new cover fitted. As he put it, you paid for a high quality, perfect fitting cover and Luxgen will make sure you get what you paid for from the responsible vendor. If you have any concerns of utilizing Luxgen Pools & Spas here's my suggestion: It may be that no contractor is perfect but if asked "would you buy again from Luxgen?" my reply is a definite YES! UPDATE: John D. responded within a week to our request to open our pool & spa last week of March. Not only was he and his team here, they had everything done within two days. We discovered the one year old Pentair Heater was not staying on and the last service was from our propane supplier. The propane supplier was very slow in responding and then reluctant to send a service tech claiming it was a Pentair issue. John D. came the next day with replacement parts AND A GAS FLOW METER which quickly proved there was a considerable lack of propane supply, thus faulting the heater as a safety precaution. When the Propane company was confronted with John D.'s factual meter readings they had little choice but to send technician. John D. proved the root cause was NOT the Pentair heater, but was the faulty Propane delivery flow. It's now running fine after the propane company corrected their low flow of propane. THANKS JOHN D. and Luxgen Pools and Spas for being on the spot and discovering the root cause of our propane issue."
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