Nordstrom,

600 West Farms Mall, Farmington, CT 06032

"I brought my son in for a dress shirt and tie a few weeks ago and found myself there today for a similar task. Both times I was helped by Jack Kelly. I have always had great service at Nordstrom in West Farms. Usually purchasing items for my wife. I encourage anyone who needs assistance with men's dress clothes to work with Jack he is stellar."

"Honestly, the best customer service I’ve seen in a while The person who helped me with my return, his name was Kevin. He was a very kind young man. He made my return, super easy, and I honestly wanted to buy more stuff. Highly recommend going here!"

"My experience at Nordstrom was mediocre. The staff seemed less attentive, and the store layout was confusing, making it challenging to find specific items. The overall shopping experience fell short of expectations, with room for improvement in both organization and customer service."

"I went there searching for a good cologne. The woman was very helpful. I had three I liked, but couldn't decide. She was courteous enough to make me three sample sprays that I could wear to see for myself which one worked the best to my liking. I also discovered that if you open a Nordstrom card you get free tailoring up to $200 a year. I'm sold on this store!"

"My husband and I went in to buy a convertible car seat for our 1 year old son as he's now outgrown his mesa car seat. We were helped by Gabriella in the Kids dept and she was BEYOND knowledgeable and helpful in speaking to the features of the car seat options available. She even helped us test fit the seat in our car to make sure it would be comfortable for our son. I am so glad we purchased our new seat at Nordstrom w/ Gabriella as she gave us the assurances we needed to be confident in our purchase."