The Children's Place,

194 Buckland Hills Drive, Manchester, CT 06042

"today i went in the store , it says open at 10 am however here we are 10:20 am and still not open and noone answering the phones!!! People depend on your store around the holidays to be open and ready for business expecially if your hours say you will be ! Dont state your open if in fact your not!!!!"

"While visiting my daughter, a first-time mom, in Manchester, CT, I decided to shop for my first granddaughter. This store was well-stocked and relatively clean; there were three young female employees. No one approached us to offer assistance. No problem! I ordered clothing online on Sept. 29 and had them shipped to this store for pickup. My daughter went on Oct. 7 at 6:45 p.m., and the store was closed for the day. The store was supposed to be open until 8 p.m. It was picked up the next day, Sunday, Oct 8. A second online order was to be ready for pickup on Oct 9th. Got to the store, during the morning hours, there were four young employees standing together talking about their love lives. We asked about the order and we were told that there were boxes that needed to be opened and the items separated, but it was goingnyo be too much work and to come back another day! let's hope the order is ready today or tomorrow. There are too many competitive children's stores available and The Children’s Place in Manchester CT can be avoided."

"Staff too busy talking with each other. I needed assistance with reaching corporate and I waited in line for 25 minutes for assistance and finally left. Didn’t follow appropriate mask wearing. They were not customer focused"

"Place cash is a joke and the sales associates could care less about losing a loyal customer. I spoke with an assoc. the day after the coupon expired and was told they don't honor after the printed date. I called back and asked for contact info for the D.M. and the mgr. got on the phone. Point is a person still has to spend cash to redeem the coupon. So this tells me that they will not be in business for too much longer because a sale is a sale and the customer should be serviced as so. Last purchase they offered a credit card and I'm really glad I declined. Bye Bye Children's Place!"

"Flatbush Ave location in Hartford, CT has a manager with curly hair and a lazy eye. She is very rude and impatient, both occasions I shopped there I had the same experience with her. I got the vibe the first time, the second time confirmed it. My first born, my first time shopping in babies stores. I said I'll never shop at a children's place again."