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Brooks Brothers
7 Backus Avenue, Danbury, Connecticut, United States
About the Brooks Brothers
Brooks Brothers is a renowned clothing store located at 7 Backus Avenue in Danbury, Connecticut, United States. Established in 1818, Brooks Brothers is known for its timeless and sophisticated menswear, womenswear, and children's clothing. With a reputation for quality craftsmanship and classic designs, Brooks Brothers offers a wide range of tailored suits, dress shirts, ties, outerwear, and accessories. Whether you're looking for business attire or casual wear, Brooks Brothers has something for every occasion. Visit their store in Danbury for a shopping experience that exudes elegance and style.
Photos of Brooks Brothers
7 Backus Ave Suite B109, Danbury, CT 06810, United States
Opening hours of Brooks Brothers
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Brooks Brothers
"I placed an order on Brooks Brothers website with in-store pick up. I called to verify the store had the merchandise and Julien verified they did. I went in the next day as promised, and Janine was the sales associate who attempted to assist me. She indicated she canceled my order in the morning as she didn’t find the merchandise in spite of it being on the counter behind the register with a detailed note from Julien. I said l would purchase it in the store, but she charged me 50% off rather than the advertised 60% off. When l asked her to offer the correct discount she said all she could do was take an additional 10% off which amounted to 55% off. I asked for an explanation of why she wasn’t providing the advertised 60% off and l’m she continued to say this was all she could do. I expressed frustration with the poor level of customer service on her part, to which she walked away from me. She had Andy come to assist me and he, like Julien, offered appropriate customer service. If it were not for Julien and Andy, l would not return to the Danbury store. Management l implore you to take this experience up with your employee, Janine, to prevent this very unfortunate and unnecessary experience from occurring with any future customers."
"Great staff! Went out of there way to help me, especially Janine and Salvatore the tailor! I will be sure to return."
"I had one of the worst experience with this store. Shop at your own risk! If you purchased a item from this store make sure to return it to the store. The receipt states to return via FedEx don’t do it because you will get the run around from customer service for a refund and wait more than two months to get your money back! Manager mentioned speaking to a regional manager for the stress I’ve gone through, its more than a 3 weeks and I haven’t heard back! I will never shop at this store again! All they do is lie to there high paying customers!!"
"Brooks Brothers may have nice suits, but I’m afraid I’ll never know, even though I went to the Danbury location this afternoon trying to buy a suit and shirts. Upon entering there was just one person at the register, and they appeared to be on the phone. With no acknowledgement upon entering, I walked into what looked to be the suit section, but there were no sales people to be found. I circled the area a few times looking around, but saw no employees. I walked past the register again, but the only employee was still on the phone and didn’t look up. Not sure if it’s slow sales or maybe just bad timing, but end result, I didn’t buy a suit there."
"I have been buying shirts from this store for several years. I tried to return 2 shirts today because after taking them out of the dryer I noticed that the sleeves on both shirts were frayed and torn on the seem 1/2 up the shirt. I was shocked being these shirts are so expensive. The sales manager told me that it happens sometimes and being I bought them within the 2 year wear time that there was nothing he could do for me. I again am shocked by this. I have shirts from 2010 that are still in great shape. This is a poor policy for such a high end store. I visited PacSun after that to do an even exchange on a bathing suit and the sales person was so happy to help me and do the exchange without a receipt. What a difference."
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