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Connecticut Passport Agency
850 Canal Street, Stamford, Connecticut, United States
About the Connecticut Passport Agency
The Connecticut Passport Agency, located at 850 Canal Street in Stamford, Connecticut, is a local government office dedicated to assisting individuals with passport services. The agency offers appointments for first-time and renewal customers, with expedited services available for those with life-or-death emergencies or urgent travel needs. It is important to note that appointments are free of charge, and any requests for payment should be considered fraudulent. The agency is not affiliated with third-party appointment booking services.
For those arriving at the agency, public transportation is recommended as onsite parking is limited to customers with handicap placards. The agency is accessible by Amtrak or Metro-North Railroad to the Stamford Transportation Center, with taxi and bus services available. A free trolley service is also offered from the transportation center to the agency. If driving, parking options include street parking, public parking garages, or the Stamford Transportation Center.
Appointments can be made by calling 1-877-487-2778, with Spanish-speaking representatives available. For those who are deaf or hard of hearing, TDD/TTY teletype services are available by calling 1-888-874-7793. It is important to arrive on time for appointments, as the agency may not be able to see individuals exactly at their scheduled time.
For more information on required forms and supporting documents, individuals can use the Passport Application Wizard or contact the agency directly. Additionally, individuals who have already applied for a passport can call the agency for updates on their application status. The Connecticut Passport Agency is committed to providing efficient and reliable passport services to the community.
Photos of Connecticut Passport Agency
850 Canal St, Stamford, CT 06902, United States
Opening hours of Connecticut Passport Agency
Monday:
08:00 - 15:00
Tuesday:
08:00 - 15:00
Wednesday:
08:00 - 15:00
Thursday:
09:30 - 15:00
Friday:
08:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of Connecticut Passport Agency
"I’ll try to sum this up as quickly as possible but I’m bad at that so I needed to get my passport on the 27th for a flight on the 28th from New York to Abu Dhabi. I was extremely stressed because you can only get an appointment at these facilities if you already have a plane ticket and travel plans so if I didn’t get my passport printed that day I was out over a thousand dollars and my once in a lifetime trip would be ruined. My appt was 9:30am and when I got there there was a line outside the building waiting to be let in. They let people in every half hour I think. It was difficult to find parking so arrive early. After getting inside the building you go through security and then are led to another line with 3 counters at the front. This is the first step of looking over your paperwork to make sure you can get your passport ASAP. I was told they don’t have a photographer on site so you HAVE to have the correct photo but that’s not true. Even though my photo was perfect and was taken at a reliable store (not CVS or Walgreens) it was denied but when I got upstairs to the next step I saw there was a worker taking new photos for people. They ended up using my photo anyway (thank God because it was the best photo I’ve ever taken and I looked a mess that day from the stress). Thank you to the black woman at the front counter who accepted my photo, I didn’t catch her name I was too nervous. Then on to level 2, it’s like the DMV. There’s like 12 counters and a TV calling out ticket numbers. Just pay attention and have all your paperwork filled out correctly so you don’t waste anyone’s time. I got called within 10 minutes and was told my passport would be ready for pickup between 12-2. I was so relieved and the woman at the counter was so nice to me. Counter #11 I think. I went to the mall nearby to kill some time, came back at 12 and waited in line outside again to get into the building and picked up my passport at the front 3 counters again. Went over it to make sure it was all correct and headed home. I had to drive an hour and a half to get there and picked my cousin up for support so the entire process for me was 5:30am - 3:30pm. So definitely plan to be there all day! But it was so worth it and even the security guards were nice!! Just like I said make sure you have everything in order so you don’t waste anyone’s time and you should be good!!! My trip was amazing, I just got back on the 23rd :) thanks to the Connecticut passport agency"
"-> You cannot call a passport agency! They will not answer the phone! Even if they screwed up and have your valuable docs or info, they will NOT pick up. That's not a busy signal, guys. "
"From the moment I saw the very helpful men out front I knew this would be a great experience. I was greeted with a warm and caring smile, presented my appointment number and was quickly ushered inside. The security inside were very organized although there was a long line. I quickly made it inside. The appointment line was also quite quick. There is a number of staff waiting to answer any question and ease your anxiety. When I realized I had the wrong application type, they helped me fill out a new one and never made me feel silly or stupid about my mistake. My flight was 2 days away and I'm happy to report I just received my passport in the nick of time for my flight! They even overnighted the package to me so I wouldn't have to go back in person because I came from the other side of the state. I cannot state enough how kind, helpful and efficient the staff that runs this location is. I would give them 10 stars if I could."
"I was very surprised by the great experience I had here. Booking an appointment via phone was quick, easy, and the rep was helpful. I was a bit annoyed that I had to go to an out-of-state location, but it worked out perfectly. My appointment was at 8AM, and I arrived prepared for a long wait and a day spent in CT. However, I was out by 8:34AM - talk about efficiency! This time included going through security, having my forms reviewed, they retaking my photo, etc. The security and employees were also very kind, which I appreciate because people in these roles can be very unpleasant. Analethia and Rosa helped me - both were wonderful. I was told my passport would be delivered to me in 48 hours. I had hoped to wait around and pick it up the same day, so I was a nervous about this. But it was delivered in 24 hours! I’m incredibly happy with the employees, service, and processes at this location. I’d definitely return for future needs."
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