Longmeadow KinderCare 28 Dwight Road, Longmeadow, MA 01106

"I brought my daughter here from 5mos to just over a year old. As much as I think the teachers I encountered were lovely and loved my daughter, I would not recommend anyone sending their child here for many reasons: -staffing is always short; seemingly every week we’d get a request to voluntarily keep kids home (they credit you for the inconvenience), and also the teachers in classrooms weren’t constant because of this, on numerous occasions there wasn’t clarity as to which room to bring my daughter because teachers weren’t on site yet, and she wouldn’t know the fill ins so she’d get upset … etc -multiple director changes in the less than a year we sent her -very disorganized and miscommunication to parents on many occasions -they had to SHUT DOWN because of pests twice in infant rooms (they tried to be as forthcoming as possible, but still, not a good look) These are just a few examples. Some pros: -the teachers that consistently showed that i encountered absolutely loved the kids -the constant app updates and pics when i got them of activities brightened my day, also quick response to messages thru the app -kitchen that supplied snacks and lunch was very helpful (however it did need to get shut down during extermination) -nice long hours for us working parents I think that there is a lot this place needs to fix and I don’t want anyone to have to go through what us and other parents had to. For the high cost that is attached to it, I’d suggest elsewhere."

"Just this week, without any warning or explanation, the daycare is closed for an entire week due to "required deep cleaning". Sounds like they failed a sanitary inspection to me ... They have also not responded to emails regarding refunds. So in terms of communication, level of care, and where your money is going. AVOID. If the owner is reading this, please process the refunds, because you haven't provided any services for the week."

"Our son was part of the KinderCare family for a year and everyday he attended he did it with a smile. The teachers are so loving and attentive. When we had minor concerns, they were immediately addressed. Yes, we did receive late notices that the facility had to close early due to staffing issues, but we understood as the majority of businesses are short staffed during this time. We are so grateful for everything you did for our son. Thank you."

"My son has been with Kindercare since Nov. 2014. Before I picked this center to care for my child, I toured a few different centers. I was appalled by most of them. Lack of knowledge to questions I was asking, the class rooms smelled horrific and I just did not like the vibes I was getting from them. The moment I spoke with the old director of Kindercare, and met the teachers, as well as toured the center my mind was put at ease. I found the school my son would attend. I have been more than pleased with the daycare center, as well as the newer Director and her assistant. The office staff have always addressed my concerns in anything, as well as helping me in anything I came to them for. As for my son, he absolutely loves, and enjoys going to school here. Between the teachers taking amazing care of him, and just the compassion they have for him and the other children. My son was having speech issues, and slight behavioral issues. I did not know how to go about getting help for him and I to overcome it. I went to the center administration for help, and immediately lead me into the right direction. A year later my son has a vocabulary like an adult. This took hard work and effort from the teachers at the center. My son is advanced in some areas and right on point in others. We would not have gotten his behavior or his speech where it needed to be without the help of all staff at Kindercare Longmeadow. I will attest that this center is well handled, and the staff is amazing. At any given time, if I needed a shoulder to lean on for anything, or advice for my son their doors, ears, and arms are always open. My son and I are not just consumers, but like family. This is how they are with all the Kindercare Familys. I beyond recommend this school for your child. I would not bring my kid anywhere else."