New Canaan Bicycles 96 Park Street, New Canaan, CT 06840

"Had a very positive experience here. I'd been searching for a fairly unusual belt-drive bike, hard to find new and harder to find used. The shop had what I was looking for on consignment, used but virtually new, at less than half the cost new. Lou took the time to double-check the bike at no extra charge to assure that it was in top condition. It was well worth the long drive to get there."

"Went in for a service and a rear tube, I work at a mechanic shop and the way the bike shop returned the bike was unacceptable. This would not be acceptable in any way there or here. The rear valve had no cap, the shifting was almost the same as I had delivered it to them. I don’t even know if they had completed what I had paid for. Would not recommend, I am not using them next time I need a service or anything bike related."

"Lou Kozar, the owner of New Canaan Bicycles is himself a SUPER EXPERIENCED cyclist. He was instrumental in assisting me to develop into a CYCLIST as well - so that I could race TRIATHLON this past summer. From Lou, I purchased 3 - top notch bicycles, gear, and received invaluable mentoring that proved invaluable in the cycling component of my first race. As a proprietor, I have scarcely ever met someone as knowledgeable as Lou about the products in the shop, and in terms of service - there IS no one better. Another point to note - everyone who works with Lou in the shop - also TOP NOTCH!"

"If you need a bike in any price range go here! The owner Lou is the best! I showed up 20 minutes before close (called ahead) thinking I would get kicked out at closing, but Lou did not even notice the clock. He wanted to make sure I had an awesome customer experience and that everything with the bike I purchased was perfect! As a business owner myself, his old fashioned "customer comes first" approach is refreshing and most needed in this day in age. No wonder his business in a success!!! Stop in, you won't be disappointed."

"Lou Kozar and his crew have always given me exceptional service at the New Canaan Bicycles shop. From helping me find a bike to replacing a tire, he is always there to provide his customer's his best service. Just today for example, on my limited lunch hour, I went in and he replaced a rim that was damaged. I did not have to wait long and was impressed that he could take care of it that quickly. Finally, I use the shop for my annual tune up too. Lou, can even home deliver your bike after the tune up. In short, I recommend this place highly and know you will be happy with your service there too!"