Sayegh Jewelers 60 Shaker Road, East Longmeadow, MA 01028

"I got engaged a few months ago and brought my brand new engagement ring here for re-sizing. The gentleman promised he would take care of it and appeared with good intentions, the process was very easy and well explained as I was very nervous to have anyone touch this ring. A super sentimental and expensive piece of jewelry to me. A few months later, I bring my engagement ring to the original manufacturer who custom made my ring and find out the shank was thinned during re-sizing which can create all sorts of problems. I called and kindly requested a refund (he charged me $68 to re-size which is expensive of itself) to use towards fixing his mistake with my manufacturer and he refused and became defensive in the process. Now I have to eat up more money after just buying this brand new ring because of his mistake. He could have at least compensated for half ($34!!!!) and have kept a customer than nothing at all. I wish him the best of luck because he lost a customer and I truly hope no one else runs into this problem! Such a shame!"

"Had a custom ring created here and it turned out amazing. It took 7 weeks, and the owner was great at communicating during the process. Would definitely return for more custom pieces."

"Popped in without an appointment with a piece of jewelry that I wanted appraised. The two gentlemen there gave me a lot of information on the specific piece, along with a couple suggestions of what I might want to do if I decided to sell it. Great customer service from knowledgeable jewelers who didn't even charge me for their time. They impressed me so much that I will go out of my way to go through them if I ever need a repair or am in the market for a piece of jewelry etc etc. Thanks again Sayegh jewelers!!!"

"My now fiance and I have been thrilled with the service from all the staff at both locations of Sayegh! They have all been very patient as we took lots of time minding the details of selecting engagement rings for each other, and they were accommodating of our specific request for Canadian diamonds (the only 100% certain way they're conflict-free). We look forward to returning to purchase our wedding bands!"

"Outstanding service and professional skill. I bought a nice Seiko watch for my wife on Christmas Eve and it had a bad battery I soon discovered. Upon bringing it back I was taken care of nicely and I would not hesitate to trust Mr. Sayegh as he personally provided me with outstanding respectful service. Friendly knowledgeable staff too."