Ida's Bridal

"Save Your Time! The customer service was Horrendous. It’s already a stressful enough time for a bride and this women made attempt after attempt to humiliate me. She seemed offended I brought my “cheap” (in her words) dress there for alteration. She asked me how much I purchased my dress for and I told her $200!!!!! Her tone was arrogant when she said “I have dresses for 200-300 dollars, you could have bought here”. The dresses In her store were nice but for me they were outdated. She said she would charge me $800 for alteration but I think the number she gave me was more out of personal distaste for me. It’s too bad to say this because as a Torrington resident I Love to support small business but if I was to give you advice I would NEVER recommend Idas in Torrington."

"I got my wedding dress here in 2013. The dress I wanted to purchase was a specific price for which later changed once I decided to come back and purchase the dress. Over priced for the quality for sure. Then recently had a friend try to purchase a dress for her wedding day. For which she was basically robbed from her deposit after trying several times to reach Ida regarding the dress she wanted. With no communication obviously she wanted to cancel the order. She felt as if he money was taken and she was very uneasy not knowing what was going on with her dress with very limited time before her special day. This lady is money hungry. Not impressed at ALL. Please avoid and save yourself the trouble."

"WOW - just simply WOW! I dropped the ball and needed a last minute dress and I went into Ida’s Bridal. Ida listened to my wants and likes and dislikes, we found the perfect dress. She called a few hours later and had my dress ready! The customer service was impeccable and I feel that I’ve made a forever friend. Thank you so much Ida!"

"Ida is literally AMAZING!! She worked magic on my dress, and made my wedding dreams come true! Ida had wonderful communication with me and made the entire process stress free. She has gorgeous accessories to go with any look. I wouldn’t trust anyone else to do what she did. I will recommend her to everyone I know. Run don’t walk to her shop!"

"Ida's Bridal is the place to go! Ida is so knowledgeable and skilled. She is honest and has an incredible sense of humor, too. I purchased my dress from her and so did two of my friends -- we were all beyond satisfied with her help and alterations. We were so happy that we got to support a small business and find the the dresses of our dreams!!"