Hoffman Audi of East Hartford Service Center

"The last two times, I had a wonderful experience at the Hoffman Audi Service. First time, I was swapping the summer tires to winter tires. Second time, I had the "Electric System Malfunction" message. Rocky was very helpful in explaining what may have caused it. He coordinated a loaner, and got my car fixed in a reasonable time. I am impressed with Rocky's professionalism and knowledge of the car. Keep up the good work!"

"Overall, my experience working with Athena at the Hoffman Audi dealership was exceptional, and I would highly recommend her to anyone in need of service for their vehicle. Her professionalism, knowledge, and genuine commitment to customer satisfaction truly set her apart. I look forward to my next visit knowing that I'll be in great hands with the team at Hoffman Audi."

"Amazing service! Great customer satisfaction! I did only oil change and they gave me a brand new beautiful loaner car! Hoffman Audi all the way!!"

"My experience was very professional. They explained in detail what was wrong. And things that I need to fix. I Rocky was my custom service person. He was very helpful and friendly. I was able able to get a loaner for a few days. The best service from everyone. And communication was top of the line."

"I was serviced by Diana today and she is a bright new staff with awesome customer service skills. She has a patient and diligent attitude. I was v impressed with her. I was unorganized when arriving trying to get my electronic Insur card pulled up & she was so calm & friendly waiting for me. She took the time to contact Audicare for me to ensure my needed repairs were covered. She was the determining factor for me to use Hoffman E. Hartford location to get further costly repairs done. I give her ⭐️⭐️⭐️⭐️⭐️ ⭐️ 6 stars out of 5 just because I feel she went the extra mile for me. The co. made sure not only was my vehicle washed but the loaner was clean, warmed up for me and beautifully turbo charged so yummy!! Diana is the real deal “no joke.”"