KAY Jewelers

"Hi, just walked into Kay jewelers in Jefferson Valley, New York/Yorktown and had the most amazing customer service experience that I’ve ever had in my life and I say this with so much confidence. As I am a nurse and work for the public and an experience, what real Care should feel like. Melissa went above and beyond to help me track down the engagement ring that I needed helped me to activate my approved key credit card called a store at another location to confirm they had the ring and the size I desired and assure me that everything will be OK. Thank you so much Melissa for making my day. This gift is the gift that will keep on giving when I anticipate a :-) to put in my partners heart ❤️"

"Amazing store with a very friendly staff. Wide selection to choose from and they do watch batteries while you wait. If they don't have it they can get it for you. Custom made shop as well..."

"Tried to buy an anklet. Item never shipped and they never contacted me to explain why. I had to contact them to find out the item was damaged. They couldn’t even send a replacement piece which was in stock. They said i had to reorder again but would lose my discount. Would not recommend."

"Kay Jewelers are exceptionally fine in all areas...We had a great experience that ended with a beautiful buy! The staff are extremely helpful & informed...they took the time to show us every option available, which was extensive. We were very pleased with the entire experience"

"We have been going to Kay Jewelers at Jefferson Valley for years - and have nothing but positive things to say. The staff is friendly, attentive and knowledgable. We have purchased items, had jewelry repaired - and of course always take advantage of their in-store cleaning."