Zales 7 Backus Avenue, Danbury, CT 06810

"Joanne has excellent customer service ,very patient and helpful. She is very friendly and attentive ,does a fantastic job."

"A necklace was given as a gift to me with a very thin chain. The chain broke twice! I had the chain sent out twice and when it came back the quality of the chain where it was fixed was not done well. Cory went above and beyond to have it fixed for me to make sure it was up to my standards."

"I've been a loyal Zales customer for years and recently moved to Danbury, CT and happened to need service for my wife's jewelry. Thankfully, Joanne was able to provide a level of customer service over the phone, which carried over when I visited the store. Due to her patience and knowledge of jewelry, I've not only purchased pieces I didn't intend on buying, but now a loyal customer to the Danbury store. Thank you Joanne, you are appreciated."

"Joanne and Cory, the employees at Zales, really do care about the customers. Joanne helped me and my girlfriend find the perfect ring that we designed together with Joanne and she’s going to be so happy about it! Zales is really lucky to have them and I highly recommend starting your ring searching journey with them."

"Our experience with Corey, Manager at Zales at Danbury mall is absolutely fantastic!! Because of the quality service we had been given the first time with him, we don’t go to any other jewelers!!! We always ask for Corey and he even knows my taste and shows me things that he thinks I would like!!!! Excellent service and very personable!!!!"