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Round1
50 Holyoke Street, Holyoke, Massachusetts, United States
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About the Round1
Round1 is a vibrant and exciting entertainment destination located at 50 Holyoke Street in Holyoke, Massachusetts. This unique institution offers a dynamic combination of a bar, bowling alley, and night club all under one roof. Whether you're looking to enjoy a few drinks with friends, show off your bowling skills, or dance the night away to the latest music, Round1 has something for everyone. With a lively atmosphere and top-notch amenities, Round1 is the perfect place to unwind and have a great time.
Photos of Round1
50 Holyoke St Space J210, Holyoke, MA 01040, United States
Opening hours of Round1
Monday:
10:00 - 02:00
Tuesday:
10:00 - 02:00
Wednesday:
10:00 - 02:00
Thursday:
10:00 - 02:00
Friday:
10:00 - 02:00
Saturday:
10:00 - 02:00
Sunday:
10:00 - 02:00
Reviews of Round1
"Good arcade, wide selection, imported Japanese 'Sega City' type machines with good selection of 90's games. Pinball machines are always in mild disrepair. Not a Stern Army location. Bowling is good. Food and beverages are mediocre. . . OK for a snack. Beer is available."
"Management and staff were horrible last night. You ask a question about why the claw machines were all out of order on a Friday night & they stand around and talk about you like kids. 10 machines out of 50 were working but rigged AF. I brought my daughter and her friend there from Boston after work on a Friday night & this place was ridiculous. I just wanted them to have fun it’s not about the money. Just overstaff for nothing, when they do absolutely nothing there but watch. Poorly staffed & I’m just very disappointed."
"This place is a lot of fun! Way better than Dave and Busters or other similar places. It's because they have a much better game selection, including a bunch of wicked cool Japanese imports. None of these types of arcades are cheap, but with this one, it's money well spent."
"My initial impressions were that the place was a bit overpriced, like requiring you to buy a $2 card to load your credits on is ridiculous as I don't live nearby, so wouldn't often be there. Some games cost the equivalent of $3 per play as well. I was willing to accept this until I wanted to grab a beer. The bartender working seemed as if they'd never done the job. There were 2 people in line before me and they ordered a beer each and a shot. Unfortunately the keg kicked and the liquor they ordered had run out. Okay I get it things happen. The part that was unacceptable is that after waiting 10 full minutes for her to finish serving the 2 in front of me, her and another employee went to look at the liquor bottles, wasted a few minutes talking there, then she came back to where I was waiting thinking after 15 minutes I'd finally get service, but nope, the nearly toothless wonder after making eye contact with me went back over and started fiddling with her bottles. I've never been so ignored waiting for a drink, so I walked out. Absolutely unacceptable service on a slow Sunday afternoon!"
"My family and I actually initially had a great time, not too many issues with the games, the food staff worked hard and they were friendly as well as the bowling attendants. We went to grab a bite to eat and returned in through the entry/exit that apparently turns into an emergency exit after 9 pm. There was no security there or rope to inform us, we were completely unaware. My nieces trailed behind us after using the bathroom and by then, the rope was up and security had yelled at them they had to go outside and come back around the front entrance. We were just trying to leave, the manager and another security employee were rude to me and to my 2 teenage nieces and had no concern for their safety making them walk outside the mall alone at night. I asked if there was any way an adult could escort them whether it be me or a mall/round1 employee. The security guard basically told me he didn't have time for this and to do whatever I wanted and that mall security would deal with me. I tried following the rules but not at the expense of my teenage nieces safety. I told the manager i was unhappy how we were treated and he offered me ice cream and no apology for being treated so rudely after spending money there all night. All he did was condescendingly explain to me the security protocol, (which they didn't follow anyway). Hopefully corporate can provide more training and resources to their employees so they don't feel the need to snap at paying customers. I am sure a Saturday night is busy and stressful and although we won't be returning to this location I hope in the future other families won't be treated this way."
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