Enterprise Computer, LLC

"Enterprise Computer LLC has been our choice for computer service for more than 3 years, from simple questions to major concerns following an email hack, as well as servicing, updating, and transferring to new equipment. Very satisfied with all aspects."

"I have been with you people for some time. I rely on you. I have no better place to go to fix my computer. I am very satisfied."

"Waste of time! I dropped off a laptop for diagnostic on Wednesday. She told me they would call within 24-48 hours to tell me what they found and tell me how much it would cost to fix it. After 48 hours, I called to inquire. A man answered (presumably the owner). He put me on hold for five minutes only to come back on the line and tell me that the technician wasn’t there right then and asked if she could call me back at 4:00 to discuss my computer. I asked if I could just come pick it up. He told me, “sure, I’ll just have to have the tech put it back together first.” I inquired, “it’s taken apart?” He answered, “yes, we disassembled it to diagnose it.” I knew that was not truthful, as it is not necessary nor customary to take a computer apart to run diagnostics. The call at 4:00 from the technician never came. This morning I called shortly after opening at 9:00. The tech read to me from the intake form the problems that I reported the computer was having. Right. So, what’s the diagnosis? “That’s just what we have here on the form. We’d need to run diagnostics in order to find out what’s wrong.” Ha! So, if sat there for three days and nobody ever touched it or looked at it! I picked it up, having wasted three days and two trips to Clinton. Don’t waste your time!"

"My laptop was acting funny and I suspected that I needed some help. Enterprise diagnosed the problem as 'a result of some malware intrusion '. It took a little longer to clean up than I hoped for, but the results were great. Follow up was very satisfactory."

"Enterprise Computer has been so patient as they have fixed my computer. I appreciate their prompt help in getting me up and running again. They have helped with prior issues, always prompt and patient, explaining what happened and what needs to be done."