AAMCO Transmissions & Total Car Care

"Last week before I went to work I stopped at the gas station on Main Avenue to purchase a bottle of water, when I got back in my car, my battery was dead. I walked over to AAMCO and asked the nice lady at the front desk if someone could help me. She said the owner Steve should be arriving any minute. A few minutes later, when Steve arrived he gladly walked over with me to the gas station and jump-started my car! I asked him what I owed him, and he said "Not a thing, it was free". I'm sure Steve had a busy day ahead of him, but he didn't hesitate to help me out. I will definitely be going back to AAMCO if I should have any other needs for my car, and I recommend you do too! :)"

"I’ve been a loyal customer at AAMCO in Norwalk for years, mainly due to Steve’s honesty and expertise. Steve has consistently provided amazing service, and I trust him implicitly with my car. His integrity shone through when my father-in-law brought his car in a few days ago; Steve honestly assessed it and advised that no repairs were needed, contrary to a different place’s recommendations. AAMCO and Steve’s transparency make it a trustworthy choice for automotive needs. Thank you, Steve!"

"How do I start.. Every time I walked into a car mechanic shop, something or other gets fixed / changed. My car had a noise while accelerating and I asked my friend for a suggestion and he suggested AAMCO. I took the car to AAMCO and what do I say, This is the first time in my car owning experience that I walked into a car mechanic shop and the owner tells me he will not do the job as he doesn't feel the car needs anything at this time. I asked him twice as I couldn't believe my ears. Steve even went all the way explaining why he doesn't feel the job needs to be done. He was extremely polite and kind of behaved like a friend - even though I met him the first time. He went beyond what I asked him and checked all the fluid levels and said car is in good condition and moved onto the next car. He helped me today, earned my trust and a loyal customer in me.. Thank you very much Steve."

"I (and my family) have been a loyal customer for several years and a few cars worth. I implicitly trust Steve & Clara. How many mechanics do you know who will tell you that service or an issue is not enough to be worked on? He will. He will advise you as if it were his own money and car being involved. I am a client for life."

"I would actually give this review 3 and a half stars. I took my car in on July 24th to have my A/C repaired. When I picked it up, it took longer than usual for the air to cool and the air was cool off and on. I took the car back in on August 8th and wasn’t charged a penny since the repair bill was under warranty. After waiting all morning for the repair I was told that the car was ready and I discovered that the air coming out was warmer than it was when I brought the car in and it caused me deep concern. When I took a walk back to the place, the owner, Steve took it for a test run and by miracle, the A/C was finally working again and I didn’t have to rent a car after all. I only think the guys working on the cars need to improve on making sure the car is ready before telling Clara and Steve leading them to telling the customer that it’s ready. Overall it is good customer service."