W. H. Preuss Sons, Inc.

"When I moved to CT. 16 yrs ago and needed a ride on mower, Preuss was the place closest to me. I'm glad I went there and have not used anyone else since. They are friendly, knowledgeable and do the job right the first time. Always willing to go that extra bit with customer service and always with a smile. You won't be disappointed with the quality of their products as well as the service."

"Bought me a nice ECHO power head for my brush cutter Jim there set it up for me. AWESOME SERVICE!!!!"

"Purchased a hedge trimmer here and had a good experience. Called in today looking for a gasket and the gentleman in the parts department was incredibly rude. I tried to provide the make and model of the carb and was spoken to like I was a child. The man was condescending and unclear in what information he needed. I want to spend money at local businesses but will be taking my business elsewhere from now on."

"I’ve been a steady customer since moving to the area 20 years ago. I’ve bought a lawn tractor, leaf blower, string trimmer and chainsaw there. They know their equipment and always recommend the most appropriate machine for my needs. They’ve serviced my tractor annually and kept it running well every season. When its battery died last week they sent a technician to my home with a new one to replace it. Every time I go there, landscaping crews are parked in the lot getting their equipment serviced. If the professionals rely on them, that is the best recommendation in my book."

"Terrible experience from day 1. Prices are all over the place and not discussed with customers. No communication at all I had to call every week for almost 4 weeks to check on status for a basic lawn tractor tune up. They ended up installing wrong blades and ended up breaking my head gasket and never apologized and still charged me for parts to fix the gasket. Just a total mess and would never recommend to anyone. Tried to “shop local” but this one didn’t work out too well. I would look for other places that are honest, polite, communicate and won’t break your equipment."