R & W Heating Energy Solutions LLC 10 Witter Road, Salem, CT 06420

"Professional, outstanding, honest, and reliable are just a few words to describe my experience with this company. Furnace would not run, had no heat and with two small children it made for a bad situation. Not being a customer, they sent out a tech within 2 hours. Ray met me at my front door with a smile on his face and immediately made me feel calmer about the situation. An hour and a half later, he was leaving and my furnace was back up and running in better condition than before. The price was fair and reasonable. They have my business from here on out, I couldn't have asked for a better experience for an emergency situation. Big kudos to the tech, Ray, he was a breath of fresh air and we hope to see him for our yearly maintenance cleanings."

"Saturday 7 a.m. and 12 degrees with wind chill. Furnace not working! Dakota was at our door within 90 minutes of our emergency call. Fixed before 10 a.m. We give TEN STARS."

"If I could give a zero I would. Came out and said my furnace was beyond repair. Yes it's old, yes it's been 2 years since they serviced it. They didn't even bother to see what was wrong because it's old and hadn't been serviced in a long time(2 years and they were the ones who serviced it last). Charged me $160 to lie to me. The guy who came out said something different than the office person I just talked to. It took Riley 's 15 minutes and one part to get the furnace going. Shame on R&W for the misinformation. Mind you when I first called them I told them the furnace was old... so why not just tell me then they wouldn't work in it?"

"Awesome Family Run Company. Great Service. We have had Heat & Air Conditioning installed in our home. Very pleased with the attitude and professional installs. Their free to answer questions and give direction. Very reasonably priced."