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Paul's Service Center
820 Gold Star Highway, Groton, Connecticut, United States
About the Paul's Service Center
Paul's Service Center is a trusted car repair institution located at 820 Gold Star Highway in Groton, Connecticut. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch service to keep your vehicle running smoothly. From routine maintenance to complex repairs, we have the expertise and tools to handle any job. Visit us today for all your car repair needs and experience the exceptional service that sets us apart from the rest.
Photos of Paul's Service Center
820 Gold Star Hwy, Groton, CT 06340, United States
Opening hours of Paul's Service Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Paul's Service Center
"I've had nothing but honesty and fair prices from this place Paul is great mechanic."
"Had my account fixed there said it was all set replaced a few ports and charged system. Few months later ac sucked recharged with a can from Walmart been fine since. No good"
"Probably the worst customer service I've dealt with. Starting with their front desk Phil who seems to believe being rude to customers is smart business. I've been a customer of over a decade and what was once a nice, reliable family run business has turned into a group of employees who don't respect their customer base. Then your manager, Mike, likes giving low estimates then inflate the estimate by doing work you never asked to increase hourly shop costs. At this point your hundreds in the hole and the initial issue was ignored basically doubling the cost. That's if they haven't found "apocalyptic" issues and patronize you if you try to question anything. STAY AWAY if you want mechanics you can trust and who actually troubleshoot to try to help. Sorry Chris, your employee base is awful."
"Good guys, brought my vehicle here and they fixed what I asked them to and told me what else would need service in the future. All work was done in a reasonable amount of time."
"When our car broke down on the side of the highway we were terrified as to what we were going to do. Both the owner and staff were super helpful and did their best to explain everything that was going on along the way. I wish I could more to say thank you for their help, patience, work done."
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