TA Truck Service

"I’m mean just take a look of the reviews… 22 hrs wait time for tire replacement without giving you any estimated wait time…"

"Couldn't provide the simplest service - PM service. Went in and asked if they can do PM service on my Freightliner M2 with Cummins engine. He said he can take me in around 4am (I came at noon, so had to wait 16 hours. All the bays were empty but I said OK, I will wait). Said he's not sure if they have filters for it. Asked if he can check and he said I need to give him part number otherwise can't help me. VIN number won't do. So I turned around and left, seemed pointless to waist my time with this guy. My question is - if you go to a mechanic shop and need a service, do you need to know the part # of the part you are replacing? If, let's say, my coolant hose broke, I'm the one to provide the part number for it or they cannot help me? When you take any car to a shop to do oil change, do you tell the mechanic which part number is your oil filter? Or starter? Or A/C compressor? Or brake pads, rotors, muffler......... You just take your vehicle to the shop and they put the parts you need... This is not how things should ever happen in a shop, especially at Travel Centers of America!"

"It’s a truck service right ? But they don’t fix a hole in the trailer ? And they said only 1 mechanic for a lot of truck that they don’t want to fix , so they just want to make money doing nothing. The guy told me tomorrow afternoon just to look if they could fix it. Bad , really bad. The guy told me someone was there since day 8th"

"I was here for my trailer wheel seal leak and the folks here they are great they helpful they are friendly every one of them is nice. I checked in around 4 in the afternoon and they started working on my truck around 7 in the morning well that’s a pretty long gap but when I called them before going down there they already told me that it is going to be a long wait so there’s nothing to complaint about I guess. Not only that but even while I was there I saw them they were treating every single person with a happy face so that’s where theses five stars come from. Talking about there job they done and the price well, about price you know these TA,s and Loves and how these corporate companies work they charge more than a local mechanic we all know that so, it’s all up to the person whoever is going to them. I tried some local mechanic in that area but they were closed because of weekend so I didn’t have any other option. They charge me around 750 replacing both sides wheel seals and including there labour. About the job they done there’s nothing I could complain about."

"Stopped here for truck service, a shower, a meal and laundry. The shop store/lobby floor should have NEVER been that greasy! I didn't step on the shop floor when it was requested during the oil service. I watched the required portions from the top step of my truck. I only did so when forced to do so during steering tire rotation. I was NOT happy about that! My breakfast at the restaurant was very good and better than I expected. The employees were friendly. Some of them seemed to be working harder than others. An employee to solely focus on the general cleanliness of the facilities would be very helpful in my opinion. Trash cans that are not overflowing and debris free floors can go a long way. This place is probably like everywhere else; short staffed with underpaid and thinly stretched employees. Thank you all for the effort! As a trucker who is on the road up to 4 weeks at s time, you are appreciated!"