Highline Automotive 24 Wall Street, Hebron, CT 06248

"great staff and wonderful receptionist! they always do such an exceptional job on your car and their knowledge of what they are doing is exceptional! 10/10 would recommend"

"Needed a tire plugged quickly. They took me in right away and dealt with the issue. Great customer service, and even better to support a local family who served in our military. Thank you guys!! 10/10 recommend!"

"Steer clear! After holding my car for two days and charging $155 for a diagnosis I already provided, they could not make the repair. They said they were tired of searching for parts (which I found myself immediately). The manager hid from me when I tried to discuss it with them. Then, I got a receipt saying they did a diagnosis, but did not provide a written list of the recommended repairs. What the heck did I get for my money? Nothing!"

"Don’t waste your time or money there. I like to support local businesses but getting shafted is down right ridiculous. I was warned not to go there but didn’t listen.I brought my vehicle there for a specific reason. 2 hours later and $233.76 they diagnosed it as the same specific reason I brought it in for. The told me it’s was going to cost me another $750.00 in parts and labor. I bought the parts myself for $135.00 and it took me and a friend who neither of us are mechanics nor did we have a lift or air tools, one hour forty minutes. Seriously…….ohhhhh and… the $233.76 was with 50% of diagnoses. Plus they broke a part of mine and damaged another. But, they did replace the broken part. But didn’t tell me they damaged the other part. I found it when I fixed it myself…..thanks a lot….. Tarcas would never have done that."

"Update - They charged $56 to scan codes to see why a check engine light was coming on but could not determine cause and explained they would credit that fee to their more comprehensive diagnostic service ($139) which they said would determine the cause. We came back in for the comprehensive diagnostic service and they were "unable to determine the cause". They then attempted to charge the full $139, without the $56 credit as previously explained. Apparently, we were given incorrect information the first time we were there. Since the problem was not determined, we asked what to do should the light come back on and were told they would look at it again without a charge. When clarifying the first miscommunication with the manager, he then explained they WOULD charge us another fee if we had to come back in for them to try and figure it out. So to all potential customers, you could be paying roughly $200 for diagnostic work which gives you no answers, and then they expect you to pay another $139 to hopefully get you an answer. So $339+ just to maybe get an answer. That does NOT include any actual repairs! The next day the light came on and the car shut down on the highway! Thanks Highline. We are seeing a new mechanic obviously. STAY AWAY from Highline."