Firestone Complete Auto Care
139 Putnam Boulevard, Glastonbury, Connecticut, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Glastonbury, Connecticut is your one-stop shop for all your car repair and maintenance needs. Located at 139 Putnam Boulevard, our expert technicians are dedicated to keeping your vehicle running smoothly and safely. From oil changes to tire rotations, brake repairs to engine diagnostics, we have the tools and expertise to get you back on the road in no time. Visit us today and experience the exceptional service and quality workmanship that Firestone is known for.
Photos of Firestone Complete Auto Care
139 Putnam Blvd, Glastonbury, CT 06033, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"Had my emissions done here yesterday. Not only did they get me in and out in about 15/20 minutes, everyone was really friendly. The two employees I worked with for both check in and check out were personable and polite. All the employees I heard talking on the phone with other customers were treating them with respect and giving them honest timelines for repairs. While I’ve never had any other service here I can say the employees are really great. Thanks for your help!"
"I've visited this location three times in the last three months and have chosen to wait for my service to be completed each time. I think the better approach with this location is to drop off your car and return once service is complete. Overbooking seems to be an issue. This morning, I had a 9:00 am appt for an oil change and when I arrived, every spot in both the front and back of the building was full. I pulled up to the door to let them know I was there and asked if I should expect a long wait time for my service given the number of customers at the location. I was told that it should be the usual one hour wait. Two hours and 40 minutes later, my oil change was complete. My appt before today was for a fix to a brand new tire that Firestone had installed that deflated the day after I had it installed. I waited one hour for that fix. The appt before that was for the installation of 4 brand new tires. I waited two hours for that. Either they need to book fewer appts in a day, expand their capacity, or be honest with people that choose to wait about how long the service will really be."
"Went there with a flat tire and decided to get all 4 replaced. I complicated things by not having my wheel lock Key, however the staff was more then helpful through out the situation and eventually we got everything resolved. 100% would recommend."
"A terrible experience. I brought my driveable 2018 Jeep in for a 3pm appt to get a tire puncture fixed. After 30 minutes, I was finally told it couldn't be fixed because the treads were too low. OK, I get it, but make me wait that long? After asking why this took so long, one of the employees became passive aggressive with me, I told him I didn't appreciate him. Won't be going back, ever."
"The service was quicker than we expected. We dropped our car off early before opening, and we got a call early in the afternoon. Everything was transparent. They didn't offer us anything we didn't need or try to include additional work that wasn't originally requested when we made the appointment."
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