Modern Tire & Auto Service

"I have gone here for years and I have had front end work done, an alternator replaced. alignments, oil changes and several other things and have always received excellent service. Very rapid service as well. This is an organized, efficient and clean operation. I have had work done on 2 personal vehicles and brought down 6 total work vehicles when I worked at a business in town. The videos are a great way of showing the customer your views. I drive 20 minutes for service and would drive 1 hour if not more. Also a shout-out to Dan who used to work there. He was a great guy. Happy Holidays and see you all soon I need an oil change, alignment, tire rotation, cabin filter and air filter for the cadillac."

"I noticed my mother's tire had a screw in it and sent her to Modern Tire in Rocky Hill. They took it right in and out the door in thirty minutes. Charged her less than $40 and didn't try to sell any other services. Didn't take advantage of an elderly woman, and did just what she went for. Nice work, she'll be back."

"Took my company vehicle there for an oil change. I was told it would take 2 hours. I had the time to spare before my shift so I said sure, I’ll wait. Even though it was an absurd wait time. For 2 and a half hours I watched one guy change the oil on 3 cars. I walked up to the desk and asked if it would take two hours to change the oil when my car finally gets in there. I was told it takes 30-45 minutes, but that now the mechanic was going to lunch. Of course he deserves a lunch break, but I highly doubt the oil change was going to take 30-45 minutes when it was taking him an hour+ per car, I was timing it based on what I was observing while watching him. Then I was questioned as to why I was waiting for my work car when usually the company vehicles get dropped off. I don’t understand why it mattered if I was waiting for it and why I had to explain myself to a place that had me waiting for such a long time. Well I have a question for you guys…why is one man doing all the oil changes and why is it taking him more than an hour per car??"

"IMPRESSIVE! As usual. This place is great a from the cleanliness of their building, the politeness of their employees, the honest tradesman ship, and reasonable prices. EMISSIONS: Yes! They offer emissions testing here, see photos below for servicing hours. HOURS: very accommodating hours, see below for full scope. DIAGNOSTIC CHARGE: $159.00 per hour Stay AWAY from Firestone and Go here instead in my opinion."

"I had a flat old tire on my 2020 Kia Sportage AWD, I had to replace both front tires, get a front end alignment and an oil change. $419. Rick and Chris were helpful and professional. I brought it in at 10:00, finished by 11:43, which seemed somewhat reasonable. I was able to do work on my laptop in the waiting area with little distractions, really, zero distractions. Overall, I had an idea what I'd have to pay and with some nice discounts, they were able to make it happen, getting the oil change practically free, still seems like a lot, but it is 2023 with out of control inflation (thanks Brandon). I left a little more than just satisfied."