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Petro Home Services
212 Elm Street, North Haven, Connecticut 06473
About the Petro Home Services
Petro Home Services is a trusted general contractor located at 212 Elm Street in North Haven, Connecticut, United States. With years of experience in the industry, Petro Home Services offers a wide range of home improvement services including plumbing, heating, cooling, and electrical work. Their team of skilled professionals is dedicated to providing top-quality service and customer satisfaction. Whether you need a simple repair or a complete home renovation, Petro Home Services is the go-to choice for all your contracting needs.
Photos of Petro Home Services
212 Elm St, North Haven, CT 06473, United States
Reviews of Petro Home Services
"By far the worse service I’ve ever received from any company in my entire life. I wouldn’t even give it a 1 star but I’m force to so I can post this review. Petro was suppose to come do a tune up in my house and before we open the account with them or anything we ask if they could come inspect it before anything they said it won’t be necessary but when they came for the tune up appointment they shut down my furnace without warning and leaving me and my family in the cold for 4 days mind you I have a 2 year and 4 years old so there was no Christmas or New Years for us because the house was freezing to stay in the living room and to be exact the interior was 43 degrees so we couldn’t spend family time. the excuse was that the furnace was too old and that it wasn’t safe to operate but yet it been working fine and great and they’re excuse was that the exhaust was close to a wall but it need to so it can connect to the chimney. So they had to charge me another $180 to send someone over to do a petty job that I could have done myself and turn it back on. And since than the furnace have become useless and doesn’t even heat up anymore. And all of this so they can force us to get a newer furnace through them which is about 19k that we were quoted for. So when the person came to give us an estimate we spoke to the guy about maybe we might think of going with Gas furnace. Without confirmation Petro billed us $599 for early termination. And $125 credit that was given to us when we first sign up. So a total of $724 And when I called no one could do anything because I guess we were speaking a foreign language to them, beside Brianna which I remember the name very well for being the only that was professional and kind to listen and explain with detail, every one else was clueless and was lost of course and did not know what the hell they were talking about. It was so bad that we had to look for other ressources and someone who did not service or have done anything in our home offer to help, was on the phone for like 30 min of their time to help and kept calling back to make sure we were good and doing research for us on how to help us stay warm. I usually don’t write bad review about companies because no one is perfect and we often make mistakes as human being but I can tell you this. Petrol is one of the worse I’ve ever dealt with customer service need to be retrain and fix that department. Rude, nasty and unprofessional beside Brianna. I will no longer do business with them and urge new home owner who do not know much about they’re furnace and condition to stay far away from them. I’ll look elsewhere for business and will not get another service from them. If I get to pay whatever they bill me for them fine if not I’ll deal with Collection Companies I got time for all the smoke. I will change my furnace but definitely will not be through petro."
"I had Petro in New York and now I have them in Connecticut. They have always been very helpful and understanding when I was not able to pay my bill on time and worked with me to pay. They are very prompt with their services and always do great work."
"I was running out of oil. I schedule the appointment for 12-27 but they showed up on 12-23 and save my Christmas. Thanks for being an awesome team!"
"Been a customer since 2007, had some good and bad experiences, Bad experience was with tech Max, after I got him banned from my house, every thing improved. I have an old boiler and the taco circulator flanges were all corroded and leaking. They sent Paul out he diagnosed it and came back to fix it, he did a superior job, took his time and was friendly and respectful."
"I had their services for 20 years in the Bronx and now they service my new home in CT. Their techs are courteous, informative and maintain cleanliness in the area they work in. They service my furnace, central air and I will be getting a generator from them in the near future. I highly recommend them"
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