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Lynch Toyota Service
179 Tolland Turnpike, Manchester, Connecticut, United States
About the Lynch Toyota Service
Lynch Toyota Service is a top-rated car repair institution located at 179 Tolland Turnpike in Manchester, Connecticut. With a team of highly skilled technicians and state-of-the-art equipment, we provide exceptional service for all Toyota vehicles. From routine maintenance to major repairs, our experienced staff is dedicated to keeping your car running smoothly and safely. Visit Lynch Toyota Service for all your car repair needs in the Manchester area.
Photos of Lynch Toyota Service
179 Tolland Turnpike, Manchester, CT 06042, United States
Opening hours of Lynch Toyota Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 15:00
Sunday:
Closed
Reviews of Lynch Toyota Service
"Service advisor offer the highest bid and that was bid a customer had to paid for it. Not trusted them at all... I paid the service $750 which should be $550 -$650. And for oil change that is $60 for most cars at local auto shop within 45 minutes."
"2021 tacoma purchased at lynch. After routine oil change I opened the hood a few days later. The engine oil fill cap was missing. Apparently this is not possible and it is my fault. After being treated like that i took my business elsewhere. After having another oil change I was informed that that not only did they lose the oil cap but the original oil filter was never changed. It had been on there for several oil changes totalling 28000 miles. The service tech said it was almost impossible to remove. Quite sad for a reputable dealership such as lynch to have people working there that would something like this"
"I've dealt with dealerships for other brands that have always "found" more services than I anticipated. Lynch didn't do that. What I expected to have done, got done. No surprise repairs. I went before this because my hood wouldn't open. The solution was quick, with a friendly demeanor...and free. I have no reservations about bringing my car back to Lynch."
"I wanted to give a five star review but whoever the supervisor is for Lynch service...if a customer calls and makes an appointment for an early morning service but does not wait for the service, it should not mean that the customer's car should be set aside as last priority for the day. I made an early morning appointment because I expect it to be made a priority as soon as I get there. This is not a good way to do business. Maybe most of your customers don't say anything about this but I feel like the only time you should set aside the cars is when a customer does not make an appointment. I suppose from now on I will wait in your lobby for 2 to 3 hours."
"I have gone here a handful of times and I am starting to see a pattern. Communication between the service rep and customer (me) is anything but clear and defined. To often they have not been able to solve the problem the first time. The response is, just bring it back in. To that I say, I either need a rental car or I need it fixed on the day I bring it in. I cannot afford multiple trips and excuses why it cannot get fixed. On my last visit after getting the vehicle back I noticed they actually stripped out a bolt on a brand new TRD component (BRAND NEW!). I called the service tech back and he acted like I was making it up and that I would have to bring it back in for them to confirm the issue. Then he got defensive and mentioned the service tech did not touch that area. After reading the receipt and the service charge of $90, the tech notes clearly stated where they were working directly with this piece. And, surprise surprise, they did not fix the problem. So I paid Lynch Service money to break and strip out a brand new part. Side note, a quick internet search and I was able to find how to solve the original problem I brought it in for, and actually fixed it myself (go figure). This is only one example of the "we cannot fix it right the first time just bring it back" mentality. There is clearly some major management and communication issues that need to improve. I will be moving onto a new Toyota Service Center elsewhere in the state."
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