Firestone Complete Auto Care
459 Farmington Avenue, Plainville, Connecticut, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Plainville, Connecticut is your one-stop shop for all of your car repair and maintenance needs. Conveniently located at 459 Farmington Avenue, our expert technicians are ready to provide top-notch service for your vehicle. Whether you need an oil change, tire rotation, brake repair, or any other automotive service, you can trust Firestone Complete Auto Care to get the job done right. Visit us today and experience the quality and reliability that Firestone is known for.
Photos of Firestone Complete Auto Care
459 Farmington Ave, Plainville, CT 06062, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"I drove into the parking lot with what seemed like an emergency with my car's starter, and also, it turned out to be battery trouble ( needed a new one) , and Joe, at the Service desk, and the mechanic who discussed my car's diagnoses with me, were very helpful and caring the other day. Jane."
"This place has a total disregard for their customers. I set up an appointment at the store to get my transmission fluid changed and they took down my vehicles information and gave me a price of $220. Today I bring the truck to get it serviced and next thing you know they are jacking up the price by $560 to $780. The sales guy is saying they didn’t have the information and we’re only aware of the price change this morning. I personally can’t see how a company can operate like this and keep its customers. I for one not only am I frustrated I feel like I wasted my time and my friend’s time that was helping me drop the car off. So if anyone is going to this store triple check on the cost so you don’t get I surprise like I did!"
"First time at this Firestone location. It was simple to make an appointment, store location has plenty of parking, and staff are helpful, professional and friendly. Store is clean and waiting room is comfortable. This visit was for a tire swap, to put on snow tires, and an alignment. No repair. But they did find something related to a recent repair I had done at a dealer. They advised me to go back and have them address it. I can recommend this location."
"I used to like this place but I won’t bring my car here anymore. I had to bring my car there twice for something that they should’ve caught the first time. This was time consuming, and I had to spend money that I didn’t have. When I called them for them to rectify the problem, I was given a bunch of excuses. I took my car to my normal mechanic ( he didn’t have openings at the time that’s why I took it to Firestone) and he confirmed what I already suspected. More money out of my pocket. As a person who loves cars and knows the workings of them, I knew that something was wrong from the beginning, but I still gave them the opportunity and brought it to them a second time, and again there was a problem. I was asked why I didn’t bring it back a third time?. I feel that when you’ve done a bad job two times I shouldn’t have to bring the car back again for you to do a bad job a third time.. If I could give them NO stars, that’s what I would give them, this is why they got low ratings on their website. Beware. My money should have been returned."
"I don't trust this place. I went in for the free brake inspection because I could feel my Ridgeline surging/pulsing a bit when braking. I purchased the truck less than 5k miles ago and the dealer had replaced the front rotors and pads. Brakes were fine up until a couple of months ago. I thought maybe something went wrong but I certainly didn't expect them to say I needed a complete brake job front and back. Their report said the front rotors were heat checked and close to the end of their useful life. The front pads, they said, were worn and uneven and close to their useful life. The rear parts were described similarly. I couldn't afford the $1000+ for this job, so I decided to do it myself. I replaced my front brakes today. I was shocked that the rotors and pads looked almost brand new! Basically as I'd expect brakes with 5k miles on them would look. I noticed that one pad was not sitting correctly in the caliper and one of the springs clips on that pad had broken. To be safe I completely changed rotors and pads since I already started, but I think that could have been my issue. I didn't touch the rear and probably won't considering my issue is gone during my test drive. The brakes are perfect now. I cannot understand how they could have reported the condition the way they did. I just needed a repair, maybe just new pads, not a complete brake job. I've included pictures of the parts I removed...the parts they said were at the end of their useful life. Judge for yourself. I guess I got what I paid for, which was nothing fortunately. But I wouldn't trust this place to ever touch my cars."
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