Blasius Chevrolet Cadillac Service

"I bought a 2019 lt trail boss from Patrick McConachie and the customer service was second to none. I would recommend Blasius of Waterbury to anyone and definitely would buy another vehicle working with Patrick."

"Service department is terrible. One person says one thing. Another person says something else. They have bad attitudes. And I've had to take my truck there several times because of my warranty. And it was there just for diagnosis for day's to tell me they couldn't find anything wrong. So I had to take it to be fixed somewhere else"

"We had such a great experience with Blasius Chevrolet Cadillac. Michael Bartolini made it really easy for us. He is knowledgeable, respectful and very professional. Michael really made the whole experience painless. I also like the fact that Glenn from the finance department didn’t take forever to get my paperwork together and was pleasant to work with as well. I am sure we will come back. Thank you Michael!"

"Blasius had to be by far the best Vehicle buying experience I have ever had. BUT the service department seems to be a completely different company all together. The lack of communication between service advisors and customers is non-existent. Voicemail after voicemail is left without a response. An empty promise to have them call back is made by the secretary in service. By no means am I expecting a detailed report on the status of my vehicle, but a basic status update on diagnostics, repairs needed and timeline of the repair is all I ask for. But I am here going on 2 weeks of needing to call nearly every day just to get a small amount of information on my truck. No callbacks, no updates, no customer service skills at all. What an absolutely terrible experience in the service department. I do NOT recommend, and this will be the last time I come for service here."

"This was a seamless experience. Raffaella my saleswoman and Glenn finance manager were extremely helpful, and accommodating. The radio that is in my vehicle was an aftermarket radio that failed to allow me to have the full experience. After speaking with Raffaella she offered to have it replaced with the original radio as well as giving me a new key with key pad. I will recommend her and the Blasius Waterbury Team for your vehicle needs."