Rich's Citgo

"Very detail oriented and quite knowledgeable about All vehicles young and old, I'm definitely bringing My Yukon here for maintenance."

"They had my wife's vehicle in the shop for OVER 3 weeks. Then, they said they changed out the antifreeze housing which costs $600 from what the receipt said. However, the initial problem was that the water pump was busted and that was never fixed. We had to go to another shop in Bristol to get it fixed because they failed to fix it."

"Wow. I'm shocked by the negative reviews, because Rich's Citgo is simply AMAZING!!! Honest, fair, more than reasonably priced - this is a shop that brings integrity back into car repair. I've had my car repaired there multiple times. EVERY TIME they have done an excellent job. In fact I once had a weird kind of repair that Diego REFUSED to do for me. Why? Because he would have had to charge me parts and labor. Instead he gave me the SPECIFIC part name/model number, told me how to replace it (and told me to YouTube it), and sent me to the dealership to pick it up (and told me how much it was supposed to cost, too). Total repair - $6.00 in parts, 5 minutes of my time. Now THAT is honesty and integrity!!! So I took a look at those negative reviews. Here's my impression of them... Who leaves a car at a repair shop for an entire month, and be at calls to check up on it? Rich's probably thought it was abandoned!!! And the "mechanic" whose sister repaired her car there for "too much money"??? Every other review is for places in AUSTRALIA. I'm thinking that review is FAKE. And the 3rd one? Sometimes car repairs aren't resolved the first time. It happens. But it sounds like the reviewer never gave them the chance to make it right - instead, he chose to insult the person who "sits behind the desk". In my opinion, there's no need to be so nasty while leaving a review. If you're looking for a place to repair you car, this is it. Yes, you may have to wait a day or two longer for your repair. Why? Because they're busy. And they take the time to do it right. (I took my car in to have a strut replaced. They saw my brakes were worn, and replaced them all. Because safety is their first concern). There's a reason this place has a "cult following" in town!!"

"Diego is Great. He is an honest hard working mechanic with an hourly rate well below a hundred. He did extra work on my plow truck and even had to add more parts than expected. He kept the same quoted price and I saw the work he did and was amazed at the quality. I have had a few bad overpriced car repairs in the past years at other places. I wished I take them to Diego instead. I would recommend him to anyone. Trust, Quality, and Price are all important!"

"Great mechanics. They are very knowledgeable. The prices are reasonable, as well as great customer service. Philip is the mechanic to see there. He worked wonders with my vehicle. Another place was charging me double. Stop here before you check anywhere else.."