Schaller Subaru Service Department
34 Frontage Road, Berlin, Connecticut, United States
About the Schaller Subaru Service Department
Schaller Subaru Service Department is a trusted car repair facility located at 34 Frontage Road in Berlin, Connecticut. Our team of highly skilled technicians specialize in servicing Subaru vehicles, ensuring that your car is in top condition and running smoothly. Whether you need routine maintenance, repairs, or parts replacement, our dedicated staff is committed to providing excellent service and getting you back on the road safely. Visit us today and experience the quality care and expertise that sets us apart from the rest.
34 Frontage Rd, Berlin, CT 06037, United States
Opening hours of Schaller Subaru Service Department
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Schaller Subaru Service Department
"Was a good experience. But it took a little longer for an oil change than I thought it would."
"Friendly, efficient, professional parts desk. Have yet to have work done here, but looks like I may have found my Outback's new home away from home."
"I had such a terrible experience with the Schaller Service Dept. I brought my 2011 Forester in for a 11am pre-scheduled appointment on a Thursday to evaluate 1. check engine light and 2. coolant leaking. I didn't hear anything back on Thursday and I had to call four times on Friday to finally speak with a service rep (the secretary kept saying someone would call me back). I finally got a call Friday evening saying that they hadn't even looked at my car until Friday afternoon despite having made an appointment for Thursday weeks in advance, and they weren't done evaluating it, so it would have to wait for Monday. On Monday I once again called four times to get through the secretary to a service rep. Monday evening, the service rep tells me they misplaced my paperwork and didn't realize my car was still at their shop, so they would get to it asap on Tuesday. My car got a coolant flush and a radiator hose replaced and it wasn't ready until Wednesday (one week after my initial appointment). Days after picking my car up, I noticed coolant fluid sprayed all over my engine (it's leaking from the radiator) so I paid $300+ for a coolant flush that immediately leaked out of my radiator (the initial problem I brought it in for). I emailed the service manager and all he said was "We will try to do better next time." I would not recommend this place to anyone! What a mess!"
"They don't have tge prices you might think they have being a specialty dealership, i would rather have pay 20% more of price and have someone specialized in my vehicle. Excellent customer service specially by Jose Colon. Great price and service overall for all our subbies."
"Received personal, prompt and professional service by Charlene Carr-Skiffington, who personally escorted me to the customers waiting area. All my questions were answered and my Forrester was serviced to my satisfaction."
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