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County Wide Mechanical Services LLC
31 Deming Road, Berlin, Connecticut, United States
About the County Wide Mechanical Services LLC
County Wide Mechanical Services LLC is a trusted general contractor and plumber located at 31 Deming Road in Berlin, Connecticut. With years of experience in the industry, our team provides top-quality mechanical services for residential and commercial properties throughout the county. From plumbing repairs and installations to HVAC system maintenance and more, we are dedicated to delivering reliable and efficient solutions for all your mechanical needs. Contact us today for expert service you can count on.
31 Deming Rd, Berlin, CT 06037, United States
Reviews of County Wide Mechanical Services LLC
"NO, DO NOT USE COUNTY WIDE if you can use anyone else DO IT. I wished I could give no stars. Upon County Wide's recommendation we had our furnace replaced. six months later (while furnace was still under warranty) it was having a difficult time maintaining the heat in our home (would not get above 63 degrees). We requested and they sent out a technician, twice. Both times He stated that the system was running perfectly and that we needed to replace our windows. When I stated that the circulatory pump was on 24/7 he stated that was how it should be and when questioning that one zone would not activate furnace, again he stated that was how it was and that we needed to replace our windows. For the next 3 days I tried to have them send out another technician since the problem was not corrected and they would not return my call even when I requested to speak to the owner several times. I finally out of frustration called a different company (Superior) and they came out and with in a few minutes diagnosed a faulty (under warranty) circulatory pump that was blocking the signal from the thermostat. They replaced the faulty pump and As a result I now have heat. As a side note the other company charged me 130 dollars less (while getting me a new pump) than county wide and fixed the problem. I have also contacted Better Business"
"Terrible service, on many levels. I waited nearly a month for an estimate to replace parts for the AC. Then after several reminder phone calls, I scheduled service and no one showed up. When I called the office, the secretary told me she forgot to schedule the appointment in the system when we spoke a couple of weeks earlier. I rescheduled, and the man who showed up knew nothing about why he was there. He did not have the equipment needed for the job. I called the office and was told the owner would call me back soon. The repairman went outside to speak to the office staff, and then just left. No one has reached out to me since. So unprofessional, and complete disregard for my time. Please do not waste your time with this company."
"Thursday May 13Nick and Kendell installed a new central air conditioner. The two installers were very polite and knowledgeable about their trade. When they finished the job I was very pleased. Would recommend this company for the workmanship and high caliber of the employees. Thanks again County Wide Mechanical. Have a great day guys. The next day Max there tech came and replaced 11 year old thermostat with a Honeywell T 4 Pro. Also set it up quickly and works great. Again thank you County Wide Mechanical for employees who are prompt and knowledgeable about the trade."
"Our Furnace stopped working so I called for an appointment. The staff was very receptive and helpful. Isaiah came out and diagnosed the problem and found further issues with the system. We purchased a new system and Tommy and 2 other guys were with him. All employees were great and a pleasure to work with. They all answered our questions and helped us feel better. We had heat that day."
"I had another great experience with County Wide. I have a few rental properties and they have been taking care of me for years. They have always been available same day or next day. Sean who has done most of the work is great! He does a great job of explaining things and I feel like he looks out for my best interest. During my last call he walked me through the trouble shooting process where other probably would of said I needed to replace the unit. I’ve always appreciates the honesty and great customer service."
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