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Murray Brothers Garage
19 Bacon Pond Road, Woodbury, Connecticut, United States
About the Murray Brothers Garage
Murray Brothers Garage is a reputable car repair and store located at 19 Bacon Pond Road in Woodbury, Connecticut. With a team of experienced mechanics and a wide range of automotive services, they provide top-notch repairs and maintenance for all makes and models of vehicles. Whether you need a simple tune-up or a major repair, Murray Brothers Garage is dedicated to providing quality work and excellent customer service. Visit them today for all your car care needs.
Photos of Murray Brothers Garage
19 Bacon Pond Rd, Woodbury, CT 06798, United States
Opening hours of Murray Brothers Garage
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 13:00
Sunday:
Day off
Reviews of Murray Brothers Garage
"Awesome team, fantastic work, they don't rip you off. PAX the dog is sweet, she stole my slim jims :) Adorbs! Be Local, Shop Local, Support Your Neighbors"
"I highly advise against leaving your vehicle at this shop. Not only is it excessively expensive, but my personal experience has been far from satisfactory. Despite considering myself a loyal customer, having visited this garage multiple times over the years for various services such as emissions, oil changes, and repairs, my recent encounters have been highly disappointing. During my last visit, following an oil change, an issue arose with the computer system in my car. Despite having completed the oil change, my vehicle's alert continued to indicate that an oil change was required. Upon contacting the shop, I was informed that it was merely a glitch in the computer/sensor and could be resolved. However, the problem persisted. More recently, due to a malfunctioning sunroof, I sought assistance from the shop. Given the inclement weather conditions, I needed the sunroof to be closed and my car to be diagnosed for repairs. I explicitly requested that no work be carried out without my consent, as I believe that would be a reasonable expectation. However, upon my return after two days, I was informed that an hour and a half of work had been performed without my authorization. The following morning, I returned to the shop, and the technician confirmed that the drains had been cleared, requiring one and a half hours of work, for which I was charged $150. I accepted this and understood that it was necessary. Unfortunately, the sunroof still couldn't be closed, and further repairs were needed. The technician informed me that they had ordered a motor and were prepared to proceed with the job. However, I wasn't prepared to spend $1200, as quoted. Given the ongoing inclement weather and the fact that my sunroof remained wide open, the technician kindly mentioned that they would wrap up the work, which I appreciated. To my dismay, when I went to pay, I discovered that an additional hundred dollars had been added to my bill. I was charged $265 for cleaning the drains and covering the sunroof with makeshift materials like a shower curtain, plastic, and cardboard held together with duct tape. At this point, my frustration reached a boiling point. Reluctantly, I paid the $265 and left the shop. As a customer who had frequented this establishment numerous times in the past, I felt extremely let down. Furthermore, despite their previous service, the shop failed to turn off the oil service required alert from the previous visit. This oversight only added to my disappointment. I have made the decision never to use Murray Brothers again. When I shared my experience with some locals, they all echoed the sentiment that it is unwise to seek any repairs from that shop due to their exorbitant prices."
"Place is a SCAM. Trying to charge 7 hours when the book time is 3.5 hours. Also charged 1.5 hours to blow out drains on sunroof… it’s a 2-3 minute service. Place is a scam! Left the car in complete shambles when told work won’t be completed at location. UPDATED EDIT. When did I ever say I’m a mechanic? I said on YouTube you can watch people fix the motor start to finish in 24 minutes. Mitchell book time is 3.5 hours. As shown in picture below. FYI it took me 47 minutes to complete the replacement myself. And NO I’m not a mechanic. So as I said.. SCAM"
"The Murrays' always make you feel welcome. I go in for emissions checks as needed. Today I was in and out quickly. I paid in the front, drove around back. The gentleman did the testing while my mom waited in the car. I return next year because I was late, thank you CT."
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