Chippy's Service Station

"Me, family, and friends have been bringing all our vehicles here for years. Great customer service, very honest and straight forward, always a great job."

"Fast service. My vehicle was picked up within an hour and serviced the next day. The gentleman was very pleasant and knowledgeable"

"Called Chippys on the hottest day of the year because I hammered my motorcycle trailer backing up. They quoted a fair price and came to Huntington (almost Trumbull) to bring my trailer to Waterbury. They came quickly (25 minutes) loaded my trailer on a flatbed and delivered it to Waterbury (they almost beat me there in the flatbed). Great service, fair price and a friendly driver. Job well done."

"Wish reviews can allow you to give negative stars. This towing business is the worst. The way this business is ran is condescending purposely to Financially exploit individuals Because of the vulnerable circumstance there in. This is done purposely by the business to benefit themselves. Your probably wondering what facts do I have to make such an accusation. Well I am an individual to a situation we’re car was in an accident and unfortunately this towing business was of choice to tow the car “not my decision”.I went to the company site and site states open 24 hours. I contacted business 17 times to resolve situation and have a clear understanding to getting car transported to my town and cost of expense total. No answer. I was called next day 9:36am with only one attempt of call from business I returned call multiple times no response. I finally got a call and was told by owner stating “we do not work on weekends and since I’m in town and grabbing a bite to eat I figured to let you know so you can grab your car. I stated the site states 24 hours he said well don’t pay attention to site I am clearly not open on weekends. I explained to him well that’s condescending of your part because your customers in need of your service won’t have a clear understanding to charge of the services in the end . Especially if they can’t get in touch with you or get there cars when they want to because of the assumption your 24 hours .His exact words well that doesn’t matter because i have it posted up in the boards that it matters to be seen. Long story short looking into these reviews and I myself listening to this terrible customer service I ask all complaining to these sites contact Better business bureau. Use your resources to stop business scammers like this milking situations to exploit financially there customers."

"I have had to edit this review from a 5 star to a 1 star. Warning: there is no guarantee on the quality of labor or parts when you get your car fixed here. I found out the hard way. I went to Chippy’s to have my timing belt and water pump replaced last year, and then I went back to have my fuel pump done. I was happy with their speedy turnaround and wrote a few positive reviews for them. Afterwards, I noticed a coolant leak, but I did not put two and two together. I figured it was a separate problem, and decided to park the car for a while and drive a separate vehicle for the winter. Meanwhile, I saved up to have it fixed. Last week, I took the car to a different mechanic closer to my work, and they found that the coolant leak was coming from the water pump, which I had replaced at Chippy’s about a year ago (back when they did my timing belt). I called Chippy’s and left a message. The next day they called me back and said that there was nothing they could do. They do not warrantee the parts or guarantee the quality of the labor. Then they tried to put the blame on me for not coming in sooner. Sorry, but (1) I am not made of money and needed time to save for the work, and (2) I thought I could trust that the work would have been done right the first time around. They said this situation was like driving on tires for two years and coming back and saying I didn’t like how they ride. No, it is not like that at all. They called me back after the fact and said the manufacturer would honor the water pump but I would have to pay for the labor. My final warning is if you have your car repaired at Chippy’s, make sure you keep a close eye on what happens after. Unfortunately, you can’t trust them or the quality of their work."