Tom the Toolman Tyler LLC

"Do not work with this company. I paid a deposit for a job that was cancelled, yet never received any refund. Tried calling multiple times, stopped by the (now apparently vacant) office during work hours, and even sent a letter with zero response."

"I had Josh, the project manager, work on a major plumbing issue that involved tearing down kitchen cabinetry to get to the tub in the bathroom. He was able to complete the project successfully and with minimal damage to the kitchen cabinets. The results were great and I couldn’t be happier. In addition, Josh himself is a hard-working, dependable, and honest man. I would definitely use this company again in the future."

"I am very pleased with the job that was done in my home. Crown molding was installed in the LR-DR and an original wood floor was restored after a vinyl floor was removed. Interior painting was done throughout including floors. A great job and good folks to work with."

"I needed my room painted and they did a great job. I finally have my purple paradise! They cleaned up after each day and no paint was on the floor. I was able to put my room back together the way I wanted. Great job "Tom"."

"I contacted Tom the Toolman Tyler LLC – Kitchen & Bathroom Remodeling Wethersfield & West Hartford CT company after reading and researching with their company's website reviews, Google reviews, Facebook reviews, and their pictures posted on their website. But I was totally wrong. I believe they have a marketing team for doing all these fake reviews. The contractor came into my house and given me a free estimate. Then after the discussion with their administrate Assistant, I have decided to hire them for the Guest bathroom remodeling work and painting in the living room area for our newly bought home. I have written contract for all the work that needs to do and the request for work permit from the town as well. The contractor was a handyman and he did the entire work at my house. The bathroom remodeling didn't finish as per the contract and bulges everywhere on the drywall, its texture not aligned to the existing wall, unfinished bump out portion in the garage, unfinished Sheetrock work with holes. It's a very poor quality job. Also, he did update the lighting fixture and added a plug and thermostat in my living room which is unprofessionally placed. The contractor painted my wall without patching any holes in the living area. Also, he placed the bathroom sink improperly without taking proper measurements and added an extra layer step of hardwood wood floor panel underneath which I am totally uncomfortable. He didn't used any metal drywall bead on the corner edges and it’s not straight and looks ugly. Also, they agreed and signed to contract to take the work permit from the town, but they didn't. They charged me extra amount for taking the permit as well. Then I contacted the town and they confirmed they didn't receive any recent request for the town permit for starting the work(Including electrical,plumbing work) at my place. Also, I believe the person who did this job doesn't have a valid plumbing and electrical license as well. I do have all the pictures on my mobile with the timestamp for before and after work. After the contractor finished his work I contacted the company owner, and sent all the pictures to the owner Tom Tyler via email and he agree to send another contractor, he is a Sheetrock professional . He understood the problem and he said he can’t do any repair which wouldn't come good instead he can only do replace the entire thing. Then Tom asked me to pay additional amount to this guy on the top of initially quoted amount for replace their poor unfinished poor quality job. I disagreed with him and I said I cannot pay any extra amount on the top of estimated. Then he sent another person for doing the repair work and he is the sales Manager in his team but his work didn't make any improvement or any progress. He worked 4 days in my house everyday couple of hours and he also left the job as unfinished. Tom’s office is just few miles away from my house and I requested multiple times to him to come and take a look at the work did by his workers. But he never showed up and instead he and his team members argued with me via email/phone that I am sending before pictures instead of finished work. Totally unprofessional manner. Now I have all the pictures with date and timestamp to show him. Finally, his tone and way of talking changed and they threaten me to pay the remaining huge balance amount. Now I am going to file the complaints against them. They worked 25 days for this entire job and its shoddy, poor, ugly job. I have documented all their written emails with pictures. It was a very bad experience with Tom and his team. Beware, they are running this business with inexperienced people. Thoroughly Unprofessional and perhaps fraudulent."