Spaces LLC

"Joe did a fabulous job repairing and reinstalling my ancient, no longer available shower door. He came within a few days of my plea for help, knew immediately what had to be done, completed the repairs, left no mess and was gone within a few hours. In this day and age it’s no small miracle to find such all around quality.."

"Andrew has done 2 jobs for us that were great. Last month he did a complete remolded of our main bathrooms and a new floor in our kitchen. His price was very good, but the service was even better. Job was completed in a very timely fashion which was critical for our business. Today he replaced a toilet in another bathroom that broke yesterday....what service!"

"On Dec 14th we had a mechanical failure of our furnace resulting in flooding of our finished basement. It was discovered about noon, furnace company was out for repairs by 3:30 and upon completion at 5:30, gave us the name of SpacesLLC for water removal and repairs. We called at 5:30pm and reached the owner Andrew Stoddard, he called us back within 15minutes to say he had a crew on their way over. They worked for 4-5 hours and set up to dry out the basement which took 3/4 days. Each day the owner called us to update what was to be done and answered any questions we had. Ended up needing to replace the flooring and trim, remove damaged dry wall and replacing it, and painting . The on site manager ,JB, was also terrific and the different crews worked so well together. They treated us with the utmost respect and made the whole process go smoothly. We would highly recommend SPACES LLC for others Bob and Caryl Donovan"

"Spaces LLC did a great job on our recent deck project. I selected them even though they were not the lowest estimate I received. They seemed to be a substantial company with a full time crew and good organizational skill. I would certainly use them again and recommend them to anyone. Their estimate was complete and held up with no hidden costs. They were always available and transparent in their communications. The scope did increase and their price for the change was reasonable. Doug is an excellent carpenter, managed the crew well and did much of the work himself. It was a great experience working with them"

"EDIT: I just saw that Spaces LLC responded to my review, claiming that I lied about what they did to remedy the trim job. They did not put quarter round on my trim, despite my asking them to do so as a potential compromise so that they would not have to rip it out and put the correct size. I’ve uploaded two photos so you can see what I’m talking about: the flooring was originally spaced so that the correct width would easily cover the “breathing room” (we are a high humidity house). You can see that no quarter round was installed. In the photo, you can see just how big a difference the trim is by how far our steam heater sticks out. When I pointed out that it was no longer flush, Drew told me to “paint the damn thing”. I will allow you to draw your own conclusions about this company based on my original review, their egregious response, and my photos that proved they lied in said response. ORIGINAL REVIEW: I waited five months before posting my review, to let my personal feelings subside and just share facts. The good: The daily contractor who handled our project, Doug, was phenomenal. We loved his work, his ability to explain things to us when we had questions, and we felt very comfortable having him in our home nearly daily for the three week project. The bad: Drew, the project manager, was in over his head. Communication was inconsistent and often contradictory - we would flesh out an idea over the phone (such as having a shower head installed that could be removed for washing the dog) and he was unable to accurately convey that message to his team in order to appropriately execute the line item. This happened several times, and each time he denied any wrongdoing. The ugly: Drew’s desire to rush the project cost us thousands of dollars and a mess to clean up. He was unable to work with us, the clients, in order to ensure a smooth process. For example, we have an older home (1930s) with wider baseboards than current industry standard. We wanted the same style baseboards installed for continuity - he instead ordered and had his guys install much smaller baseboards that then required us to install quarter rounds to cover the gaps in flooring. Another example: Drew ordered and charged us for a toilet which was $2,000 more expensive because it would arrive faster (next day) than waiting for the more economical company (which would take 3-6 weeks). We had stayed from the beginning that our budget was most important to us, and we were perfectly fine waiting additional time for parts to come in (we have more than one bathroom in the home). Two stars because Doug was a rockstar and a true craftsman. I would independently hire him in a second and recommend him to absolutely anyone. On the other hand, Drew and his company, Spaces LLC? I would steer clear."