New Balance 350 Tarrytown Road, White Plains, NY 10607

"This was my second time purchasing from the store And once again, I was not disappointed. Thank you Suzanne for your unending patience! I love my new sneakers!"

"Chris helped us find shoes to work with my toddler son’s orthotics. He was so helpful and knowledgeable. Excellent customer service!"

"ASK FOR SUZANNE! My daughter and I were shopping across the road at DSW. I mentioned to her a few times that a New Balance store was across the road and we should take a look. Of course, the teenager declined. Of course, after not being satisfied with the selection she opted for the run across the road. I'M SO GLAD WE DID. We enetered the store was looked at and not acknowledged by a male sales representative, who really doesn't matter. I felt after a quick browse of the store we were not going to receive customer service worthy of our time and money. Boys and girls I was incredibly wrong. Out from the back, I assume she was, as she was not on the sales floor upon our arrival, appears the GREAT SUZANNE. Her greeting, her patience, her time, her knowledge, her energy is all I'd like to share. She measured my daughters feet and was on the move. She wasted no time in asking the right questions and providing several selections based upon the answers given. My daughter was able to have her "footing" corrected with the assistance of Suzanne. My daughter made her choice. I had no intention of making any purchases, however, the service and knowledge that Suzanne provided for my daughter, I decided I wanted a pair of shoes also. Suzanne measured, asked questions and was on the move to provide that wonderful experience again. Amidst our light banter and trying on my selections Suzanne learned something about my daughter and was so happy for her. She went above and beyond her customer service for New Balance and she made a phone call and was able to provide my daughter with some valuable information. I found the shoe I wanted, but, the store did not have my size, sadly. I WILL BE BACK BECAUSE OF SUZANNE! Did I forget to mention the sneakers that my daughter chose are everything and more where comfort is desired... Suzanne you are remarkable at what you do and who you are...DON'T CHANGE. The world will always be a better place because of YOU. YES, THIS IS A REVIEW BECAUSE OF SUZANNE AND THE SERVICE WE RECEIVED. THANK YOU!"

"Cody at the Terrytown New Balance location has phenomenal customer service. He was willing to help with no problems and a smile. It was a delight being helped by Cody. He has alot of patience and very customer friendly! He is definitely an asset to the company!"

"I've got to say I had a great outcome and experience at this store. One specific gentleman helped me and my kids the entire time. If I am correct his name was Daniel, he was tall with leg tattoos. The second I arrived he greeted me with a smile and was very patient with me and my kids. There is no better feeling then great customer service after a long day of back to school shopping with my kids. He was tentative, and let me take my time browsing throughout the store. Employees like this create a great atmosphere for customers, and I am very pleased and I thank him for his patience and great customer service. I am a satisfied customer and will be back for more shoes in the future!"