Defender Marine
About the Business
Defender Marine is a premier store located at 42 Great Neck Road in Waterford, Connecticut, United States. Specializing in marine equipment and supplies, Defender Marine offers a wide range of products for boating enthusiasts, from anchors and ropes to electronics and safety gear. With a reputation for quality products and excellent customer service, Defender Marine is a go-to destination for all your boating needs. Visit us today and let our knowledgeable staff help you find the perfect gear for your next adventure on the water.
Photos
Location & Phone number
42 Great Neck Rd, Waterford, CT 06385, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Great service in store. Customer service for web is also great and friendly. Best selection of inflatable boats and yacht tenders dingy and outboard motors Zodiac Highfield AB Achilles"
"Defender Marine is amazing! I'm in Florida and for the past 2 years I've been buying everything I need to restore a 40 year old sailboat from these guys because they always have the exact part I need and ship it within a day! Recently, I had a project fall though and I had to return some parts. They made the return process smooth as silk and once again exceeded my expectations! Great job Defender Marine!"
"Stopped here on my way to Newport a month ago. Even booked a hotel room nearby just to go the next day. This place used to be a destination for sailors, like Mecca for Muslims. Not sure what the new owners are going for here, but you might as well just go to West Marine, at least the one in Newport has rigging services. Online ordering is still some of the best in the business, so three stars."
"I used to pick up items for my business there. I just went on to check for shrink wrap and it was 20% more expensive than West (I have accounts at both places). It's too bad, the store used to be great and pricing was very good as well. The store staff is still great, but if I wanted to order from the computer I would just do that at the office. I imagine they made a fundamental change on volume vs. profit, but it's not the same place anymore and the boater in me misses it."
"Don’t buy an inflatable from Defender. They blame warranty issues on the customer and look for ways to get out of dealing with defective products under warranty, such as the $5,000 Achilles dinghy that we purchased from them. The handle is already ripping off and they claim it is because we are hoisting our boat by the handle, which is a complete lie."
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