South Windsor Arena

"This place needs a lot of ATTENTION …… it’s on the brink of EMBARRASSING."

"Bought a piece of hockey equipment. Went in person to pick up. Employees audibly criticized my purchase as they went to retrieve it, saying it was overreacting. That's a huge lack of customer service skill."

"My son spent thirteen years playing hockey in CT, and we never once had a problem at the arena. Sure, it’s not the best looking, but the ice was always top notch. That’s the important part. Locker rooms are small but it’s not ballet! It’s hockey. Best pro shop I’ve ever been in. And I never had a problem with the staff. Ice is great. New owners?"

"These guys are great. Patient, always take the time to answer our questions, and they genuinely care about their customers. Ice is nice and hard, and yes the place is colder than Siberia. This is our barn and we love it."

"My husband and I went to the open state during Valentine's Day weekend. It was very crowded! It was confusing to navigate as there were so many people in two lines without much organization. There is one line for skate rentals, which are free with a ticket, and one line for tickets. The rental line had a sign saying something like "tickets at next window" pointing to the left but then the tickets were across from the rentals. They also do not give you a number or a ticket to label your shoes that they keep while you use their ice skate rentals. So you have to describe your shoes and hope they find them quickly. Otherwise, the open skate while crowded was fun. I liked how they had crates for kids to use while they learn to skate. I would go back when it is a less popular time for skating."