XtraMart
About the Business
XtraMart is a convenient one-stop shop located at 215 Charlton Road in Sturbridge, Massachusetts. This institution offers a wide range of products and services including snacks, beverages, groceries, fuel, and household essentials. Whether you're in need of a quick snack, a fill-up for your car, or forgotten groceries, XtraMart has got you covered. With friendly staff and a clean, organized store, XtraMart provides a hassle-free shopping experience for customers on the go. Visit us today for all your convenience store needs!
Photos
Location & Phone number
215 Charlton Rd, Sturbridge, MA 01566, United States
Reviews
"Ladies running the sandwich shop were very nice and pleasant. The snack options were great, too. Not sure why this location has such poor reviews - I found it a welcome respite along the highway."
"They've added a new sub shop in store. Pretty good food for a gas station off the highways."
"This place is terrible. The middle aged women at night have nasty attitudes. Plus, don’t try to call the store for information, it a fax."
"From time to time I have popped into this location over the years, more so than not the team members are obviously miserable and unhappy. Which is unfortunate, whether the reasons are personal or due to their working conditions. However, today I was purchasing newspapers for packing purposes. The gentleman that checked me out advised that the papers were not cheap and that I’d be better off getting yesterdays out of the dumpster. To which I was appreciative that he had brought that to my attention, I declined purchasing the newspapers and only intended to pay for my other item other than the papers. I offered to put the papers back when the gentlemen told me not to worry about it, that he would put them back as it would get him away from the register. After returning home, I noticed that I was in fact charged for the papers. I returned to the location to request a refund. Upon dealing with the same gentleman from earlier, he told me that he assumed I’d forgotten the papers and that I never indicated that I was no longer interested in purchasing them. For whatever reason, the cashier was lying to me at this point as we had a whole conversation less than 30 minutes prior about this. As ridiculous as this all is, I proceeded to apologize for any miscommunication that may have occurred. My unnecessary apology was not received well, and I was made to feel as though I had caused the issue. This was a minor inconvenience, the only issue I had was being confronted with a lie about the initial interaction/purchase when requesting a refund for something I did not intentionally purchase."
"Rude staff and racist. Never again thanks to the white bearded man. If you are so unhappy and miserable with your job, get a new one and get some education on treating with respect everyone regardless of race and ethnic group."
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