Party City

"This store had teenagers running everything, and so unprofessionally. I picked out balloons and watched one of the workers roll her eyes at how gross she thought my selection was. Turns out she was the MANAGER! Only reason they are getting 2 stars is due to their selection of balloons. Disgusting behavior. Go to the Manchester one, they are much nicer."

"Fast services nice and friendly young lady that help me get some bowls for my daughter birthday"

"This was my second time trying curbside . First time was in the summer and no one ever brought me my items and I had to go in. The second time I waited 10 minutes before I called the store. They stated that they were very busy and that it would be best to come in. Obviously I do curbside because I do not want to take all my children out of the car...anyway once I got into the store no one could direct me to the pick up area. One employee said I had to get in the purchase line. Another said to wait to the side. None of the workers acknowledged me to the side so I had to interrupt a cashier to get my pick up order before she called the next person to cash out. Please designate one person for curbside. There is no reason to have 5 staff in the front and no one not be able to handle curbside. Or just don't offer it."

"Nice place if you get there early. They hardly restock their supplies not a great spot for last min Halloween shopping"

"Today I've dealt with the worst customer service experience !!!I went into the location in 17 Main St, east Hartford, CT 06118. I arrived to this location at approx. 8:03. before going into the store I called and spoke to Sharon about the littlest pet shop party decorations, she informed me that the store does not carry it. I still went into the store to buy the other party supplies that I needed for my daughters 1st birthday party. I was looking aisle by aisle. As I was in one of the aisle an employee asked me if I needed any help, and I asked her if they had the littlest pet shop, she told me party city does not sell the littlest pet shop party décor. I then told her that it is on the website and she told me "if you think so" I pulled out my cell phone to show her that the website does in fact sell it. while I was looking it up she continued to be rude to me, my sister and my two children. she yelled at my son to stop touching the items I was going to purchase. I showed her the website and walked away to finish my shopping. when I was walking away it still bothered me how rude she was so I asked to speak to the manager. She told me she was the manager. I had asked her why was she being so rude to us when we did nothing to her. I then asked to speak to her manager or have his contact information, At this time she told me I have to leave the store because I was being argumentative. I never raised my voice, never was rude or disrespectful, yet u was being humiliated. She went to the phone and said she was calling the cops, my children, hearing this, got scared and wanted to leave. I have never in my entire life felt so humiliated, embarrassed and treated as a criminal. All I wanted was party supplies for my daughters birthday party. before leaving I asked the manager for her name and she would not give it to me. Sharon then escorted me out the building and when I asked Sharon what was the managers name she said her name was Sue. I felt I was treated this way because of my race. she was nice to everyone and rude to me."