Cumberland Farms

"Christina makes my late night snack visits worth my time, she is very kind and goes above and beyond with a smile to make sure customers are satisfied with their visit. I want CF to know what an asset they have with her providing such excellent customer service and keeping such positive energy! Her customer service abilities should not go unnoticed as that is a quality that isn’t easy to find in todays society, give credit where credit is deserved I can honestly say she’s earned that time and time again with each and every one of my interactions with her!!!!"

"9/16/23 8:55 am Kam while working in the food section, heard someone saying that had to go to work. He made a comment in a bad way. NOT GOOD TO ADDRESS TO CLIENTS THAT WAY. Need customer service training. Kam was rude the way he talked about the customer that left was not nice. Kam said that we can go to another gas station."

"I used to really enjoy going to this Cumberland farms in Manchester. I would say over the last 4 to 6 months the hot chocolate machine is always out of order. There is never enough variety of coffee creamers for coffee. Breakfast sandwiches are rarely ever made and when you ask a clerk for a specific item the response is always. It didn't come on the truck. The employees are very friendly, however the store cannot survive on just friendly service. If there are no products to sell or machines are out of order, the business can't be run properly"

"Ryan (The Manager) Was very polite and nice to me when I went in, he cooked my sandwich to perfection, and even asked me if I wanted certain things on it. And was well mannered the entire experience. Definitely coming back here again!"

"Saturday evening 11/26/2022 I paid cash for some gas on pump #2. The cashier (a young male) took the cask and I left the store. The pump didn’t appear to be set up for my purchase so I went back into the store. The attitude I got from the cashier was rude and unhelpful. He appeared not to care. I asked what I should do. He said he didn’t care but I could try another pump. I said which one will you set up. He said he didn’t care. I finally got the gas However even though I live a half block away and shop there every day I will never step foot in your store again. I am a retired Navy Veteran and have never received the attitude that young man presented before. The location was the corner of Main and Middle turnpike in Manchester."