Lombard Ford, Inc. 385 New Hartford Road, Barkhamsted, CT 06063

"It was a very low pressure sale, as well as my meeting with the Finance Manger, both Steve and Mike were knowledgeable and answered any and all of my questions. They explained the extended warranty I was purchasing fully so that I understood what I was looking to buy. They showed me the car and made me feel very comfortable with the purchase as well as the entire process."

"This company is completely untrustworthy. I gave them an opportunity to make things right when they had a minor issue they could fix, and all they did was get defensive that none of their employees would do something like that, instead of having an easy and inexpensive solution to resolve the issue, I am now having to contact corporate. The manager for the repair part was not very helpful at all, and yet the general manager was even less help and actually was very rude And defensive. My advice is even if you just need to recall handle just go to the Ford dealership in Torrington as I have never had an issue with their integrity or their quality of work. they They deny their wrongdoings and refuse to check any kind of camera footage because they do not feel that they would ever have An employee ever do anything wrong. I was looking for an easy resolution, but instead, they have now forced me to have to take it beyond the dealership. Lucky for me my issues are not even as severe as my family members that they have severely screwed over. For future reference, if you ever have to make a phone call, do not deal with Paul, or George the general Because they will be rude, and will not take any responsibility for their business."

"I am a loyal and devoted customer of Lombard Ford for the past 35 years. Lombard Ford is top notch! Steve the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle."

"I recently purchased a 2021 Ford F-150 from Lombard Ford. It was a wonderful experience. George the sales rep was very pleasant to work with. Mike in finance was very knowledgeable, well organized and helpful. The owner, Rob Lombard was super friendly and reassuring. Home run all the way"

"Going there, I was a bit nervous about finding a car I would like, but a man named George Rodriguez was an amazing help, he helped me find a car that was just right for me, and Mike, a man who I believe to be a higher up, helped finalize the payment and financing of my new vehicle. The people at this establishment were very helpful, making the process easy to understand and get through in a quick manner. Thank you to George, and Mike, for helping me and for having a wonderful place to shop for cars."