Fidelity Investments 29 South Main Street, West Hartford, CT 06107

"Try calling the office. The customer service is horrible. Whatever happened to personal service?"

"They have great customer service and they walk you through any issue your having and they work quickly to resolve what ever it is yiu need they are a great company to work with as well as invest with they also keep you updated constantly you are always in the know with fidelity Investments."

"I had changed Bank accounts for direct deposits. After seeing no activity over time I called to verify the account had been changed and was assured everything was all set. After 2 weeks I called and was told it was never processed even though the last 3 people I talked to told me it was all set. I’m seriously considering having someone else manage my retirement funds. These people are hard to trust"

"I observed their performance over a year and then I took the wheel. Make sure to do ALL your research!!! My calls went well but they lost my confidence by dispersing the wrong loan amount. Too many different people handling things is a lot of where the mistakes can and do happen. I am figuring out how to best protect my investments until my employer finds a different company to work with..this simply isn't the kind of job that mistakes are ok."