One Source Homecare Pharmacy

"very helpful"

"Why does no one know how to help customers/patients anymore? I called last week and faxed over my prescription for a knee brace along with my insurance card. I believe I spoke to Sandra, who was very helpful and got back to me regarding if my insurance would cover or not. I told her I will stop by Monday because I do not have class. I go there Monday, drove 30 minutes to this place. Called earlier to make sure they did not close early for Veterans Day, I was told I am fine to come in. This was after I got someone who did not understand when I was giving my name over the phome although I spelt it out in acronyms 4 times and then I got hung up on. I get there and Jay helps me, he goes to the back for about 5 mins and comes out and stated that Sandra was not there and we do not know what the insurance stated if they will pay or not. I told him that can't anyone check her paperwork? Does anyone not cover her? He said sorry no and I asked why can't ypu guys call now? He did not answer, he basically was brushing me off so he can leave. Now they stated they close at 6p, its 530p and im getting rushed out. Ridiculous and sad that people treat patients like this, change your profession if you are unable to help someone."

"Friendly people, fast service and great prices. What more can you ask for!"