NAPA Auto Parts - Parts Place Inc

"Well it's summer and the heat/AC blower goes out. The gentlemen there went above and beyond what I expected. Unfortunately I can't remember their names but great service is a team effort. Thank you NAPA Branford Ct."

"Why am I posting a picture of a toy car? Because my three year old left it at the store over two months ago. I walk in and the manager gives it to me before I could even say hello. If you can have thousands of customers, and recognize one instantly (that’s rarely comes to this shop btw, I usually use the Napa closer to my house) then that’s the mark of an awesome shop. They’ll take care of you, they’ll remember you. I then had the guy look for half an hour trying to find some bearing for a 55 year old rear end. The thing about this shop, is you can say “I’ve got a weird rear end, it needs this” and they’ll find something for you. I can’t go to other auto parts stores, because when they ask for the year make and model, I can’t give them that, then they freeze because they don’t know what to do then. That’s why These Napa guys are awesome. Sometimes I have a part number, sometimes I have measurements. I have a bronco throw out bearing, to my ford ranger pilot bearing, to a clutch plate that is just found by knowing measurements. You ain’t getting that Frankenstein mix at other places. Works like a charm!"

"The employees here are great guys, but their prices are astronomical compared to other parts stores and online vendors. My business no longer buys parts here. They charged me 300% of what the exact same parts exact same brand cost from Amazon. I paid just under $100 for an OIL CHANGE! Where is the profit? Even autozone beat their prices by a landslide. The owner is local so he knows he’s robbing people in his own back yard. Awesome business plan. Makes me feel welcome."

"These guys are awesome. I've stopped by in a pinch when my work equipment breaks down and I've also used them for my personal vehicle parts. They're knowledgeable and friendly."

"Always professional staff and great quality parts ! Very good prices and value for parts! Large well stocked warehouse inventory of parts, supplies, tools and equipment."